Network Engineer

1 month ago

Islamabad, Islamabad, Pakistan Job Portal - dinCloud Pakistan Full time

Job Overview

The Job Portal, a leading platform for job seekers and employers in Pakistan, is seeking an experienced Network Engineer to join our team. This role will be responsible for implementing, supporting, maintaining, and optimizing customer network infrastructure.

About the Role

This technical position requires a professional with 5-7 years of experience in a Managed Services environment. The ideal candidate will have demonstrated enterprise-level network troubleshooting skills and proficiency in various technologies such as Cisco and Juniper routing and switching, Zscaler's cloud-based security platform, and F5 BIG-IP load balancing server technologies.

Responsibilities

  • Provide escalation support for critical incidents and problem management activities, including fault isolation, troubleshooting, and resolution support for customer service interruptions.
  • Gather necessary information to understand current network issues, diagnose problems, and drive issues to resolution while identifying root causes.
  • Design network infrastructure changes and migrations for small customers to improve network performance and participate in implementations of complex enterprise network environments.
  • Complete service requests, network implementations, migrations, and other change management engineering activities.
  • Recommend continual service improvement for customer networks and systems.
  • Participate in customer quarterly review meetings to review performance and identify opportunities for continuous improvement to make environments more secure, efficient, and optimized for cost and performance.
  • Document customer issues, communications, steps taken to resolve, and current status through ServiceNow.
  • Act as a technical mentor to junior engineers and provide on-call support for tier 2 technical issues.

Qualifications and Requirements

  • A degree in a related field (Associates or higher) preferred but not mandatory.
  • Certifications: CCNA, JNCIA, Fortinet NSE4 required; CCNP, ITIL preferred.
  • Self-starter with strong communication skills (written, verbal, presentation).
  • Ability to follow and document standard processes and procedures.
  • Ability to stay calm under pressure in a fast-paced environment and quickly adapt to changing priorities and new technologies.
  • $80,000 per annum salary package based on industry standards.

About Us

We are Job Portal - dinCloud Pakistan, a leading job platform connecting professionals with top employers in Pakistan. Our mission is to empower job seekers with access to quality job listings, resume building tools, and career guidance. We believe that our diverse range of job postings will help you find your dream job

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