Electrical Systems Engineer

3 days ago

Islamabad, Islamabad, Pakistan HR POD - Hiring Talent Globally Full time

We are a global talent acquisition firm that specializes in hiring exceptional individuals for various roles. Our mission is to connect top professionals with innovative companies, driving growth and success worldwide.

About HR POD

At HR POD, we understand the importance of having the right team members on board to drive business forward. With extensive experience in recruitment, we have established a strong network of skilled professionals who can help our clients achieve their goals.

The Role: Charging Operations Specialist

We are seeking an experienced Charging Operations Specialist to join our client's team based in Islamabad, Pakistan. The ideal candidate will have a solid understanding of computer science or telecommunications, with expertise in GSM architecture and Linux/UNIX operating systems.

Main Responsibilities:
  • Maintaining Business Continuity: Ensure uninterrupted service by maintaining 24x7 business continuity.
  • Ticket Resolution: Resolve internal and external customer tickets within agreed Service Level Agreements (SLAs).
  • Operations and Maintenance (O&M): Perform O&M activities as per agreed terms and business needs.
  • Application and System Performance: Monitor and analyze the performance of applications and systems.
  • Leadership and Teamwork: Demonstrate leadership skills and work collaboratively as a team player to address operational challenges.
Key Qualifications:
  • Education:
    • Bachelors or Masters degree in Computer Science, Telecommunications, or a related field.
  • Technical Skills:
    • Familiarity with GSM architecture and understanding of basic call and data flows.
    • Knowledge of SQL, including query formation syntax and conceptual understanding of SQL joins (LEFT, RIGHT, OUTER, INNER).
    • Proficiency in LINUX and UNIX OS, including basic commands and directory structure.
    • Understanding of cron jobs, including types, syntax, special strings, and permissions.
    • Experience with shell/bash scripting.
  • GSM Knowledge:
    • Understanding of GSM network components such as Mobile Station (MS), Base Station System (BSS), and Mobile Switching Center (MSC).
    • Knowledge of mobile-originated and mobile-terminated call flows.
Personal Skills:
  • Communication: Excellent verbal and written communication skills.
  • Learning: Eagerness to continue learning and adapting to new technologies.
  • Analytical Skills: Strong analytical and problem-solving skills.

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