
Marketplace Operations Leader
4 days ago
Job Overview
Key Responsibilities- Lead daily operations for Mass Sellers and Long Tail Sellers to ensure seamless execution of tasks and meeting quality standards.
- Oversee onboarding, seller segmentation, KPI design, and training programs to drive growth and engagement among sellers.
- Maintain listings accuracy and categorization, adhering to quality standards and platform policies.
- Design and execute campaigns to boost small and medium seller performance, including retention and acquisition initiatives.
- Collaborate with cross-functional teams to align seller growth with platform objectives, leveraging analytics and market insights.
Requirements and Qualifications
- Bachelor's degree in Business, E-commerce, Supply Chain, or a related field; Master's preferred.
- Minimum 5+ years' experience in e-commerce operations or marketplace management, preferably with expertise in long-tail sellers and incubation frameworks.
- Strong analytical skills, proficiency in Excel/Sheets or BI tools, and excellent leadership abilities.
- Familiarity with the Pakistan/South Asia e-commerce ecosystem and seller dynamics is a plus.
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