
Senior Ecommerce Operations Manager
6 days ago
Job Title: Digital E-Commerce Leader
Location: Karachi Division
Job Overview:
We are seeking a forward-thinking and results-driven digital e-commerce leader to oversee and grow our online business operations. The ideal candidate will manage e-commerce platforms, ensure smooth online sales operations, and contribute to developing effective strategies to maximize revenue, customer engagement, and brand presence.
Key Responsibilities:
- Manage day-to-day e-commerce operations across platforms (websites, marketplaces, social commerce).
- Drive online sales growth through campaigns, promotions, and conversion optimization.
- Coordinate with marketing, supply chain, and design teams to ensure product availability and visibility.
- Analyze sales data, consumer trends, and competitor activity to recommend strategies.
- Manage product listings, pricing, and digital catalogs.
- Ensure timely order processing, fulfillment, and customer service support.
- Monitor KPIs (traffic, conversion, sales, ROI) and prepare performance reports.
- Assist in planning and executing digital marketing strategies to boost brand presence.
- Maintain strong relationships with third-party marketplaces and vendors.
Required Skills and Qualifications:
- Bachelor's/Master's degree in Business Administration, Marketing, or E-Commerce.
- 3–5 years of experience in e-commerce operations, sales, or digital marketing preferably in the Retail Industry.
- Strong understanding of online marketplaces.
- Proficiency in MS Excel, Google Analytics, and e-commerce tools.
- Excellent communication, analytical, and problem-solving skills.
- Ability to multitask and meet deadlines in a fast-paced environment.
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