Warehouse Operations Coordinator

2 days ago

Islamabad, Islamabad, Pakistan beBeeOperations Full time 5,000,000 - 8,000,000
Job Overview

We are seeking an experienced operations professional to manage our 24-hour Darkstore. This role requires a minimum presence of 6-8 hours at the Darkstore daily, with continued virtual coordination with the team beyond on-ground hours.


Main Responsibilities
  • Coordinate end-to-end warehouse processes, from inbound management to stock handling, storing, and order dispatching on a timely basis.
  • Steer warehouse operations to agreed SLAs and KPIs.
  • Proactively recommend and implement operational goals, objectives, and process improvements.
  • Manage Workplace Safety & Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety and health risk assessments.
  • Allocate resources to ensure optimal efficiency (scheduling).
  • Liaise with the commercial department to actively manage fast and slow-moving lines, manage spoilages, wastages, and shrinkages, and ensure successful implementation of returns, refunds, damaged and expired goods.
  • Ensure periodical stock takes are carried out and noted down accurately. Maintain physical and system stock variation targets within acceptable tolerance limits.
  • Ensure that policies, procedures, and work standards are implemented and followed.
  • Coordinate periodic maintenance of the facilities and escalate any malfunction to the Realty Facility Manager.
  • Ensure warehouse housekeeping and workplace safety.
  • Ensure timely dispatch of orders with 100% accuracy.
  • Keep records of stock expiries and prevent delivering damaged/expired products to customers.
  • Maintain positive relationships with external stakeholders such as neighbours, suppliers, and foodpanda riders.

Requirements
  • Bachelor's degree from a reputable university.
  • In-depth knowledge of operations and first principles (e.g., supply chain, customer service, JIT, Six Sigma).
  • Knowledge of local industry legislation.
  • Stakeholder management including vendor goods delivery teams, residential and commercial neighbours, and community.
  • Working knowledge of performance/operation metrics.
  • Familiarity with Warehouse Management Systems, as well as demand forecasting and stock replenishment tools.
  • Excellent manpower planning and scheduling knowledge, including for off days, leaves, absences, and variable demand.
  • Self-motivated and able to work independently.
  • Outstanding communication and people skills.

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