Inbound Contact Center Supervisor

Job Description:GCS Pvt Ltd is hiring a talented Avaya Contact Center Expert to join our team. The successful candidate will have hands-on experience in managing multi-channel web-chat, SMS, Voicemail, Fax, and Voice.In this role, you will work closely with our team to manage Avaya Aura Enterprise Contact Center Servers and provide technical support for...

Job OverviewSybrid (Pvt) Ltd, a Lakson Group Company, is seeking a highly skilled Call Center Supervisor to lead our sales operations team. The ideal candidate will be responsible for overseeing the entirety of sales operations, ensuring timely and safe delivery of products to customers.Key ResponsibilitiesSet and accomplish sales targets through effective...

About Us:Career Consultants Inc is a leading provider of customer service solutions. We pride ourselves on delivering innovative, effective solutions that meet the evolving needs of our clients.Job Summary:The Contact Center Strategy Manager will be responsible for driving business growth through strategic planning and execution. This role requires strong...

Job ResponsibilitiesTeam Management: Lead a team of sales representatives to achieve sales targets and exceed customer expectations.Sales Strategy Development: Develop and implement sales strategies to drive business growth and increase revenue.Customer Engagement: Foster strong relationships with customers to understand their needs and provide tailored...

Job Title: Avaya Solutions SpecialistWe are seeking a highly skilled professional to join our team at GCS Pvt Ltd as an Avaya Solutions Specialist. As a key member of our Head Office, you will play a crucial role in managing our Avaya Aura Enterprise Contact Center Servers.The ideal candidate will possess hands-on experience with Avaya Aura Enterprise...

Avaya Technology Manager Job Summary:GCS Pvt Ltd is seeking a highly skilled Avaya Technology Manager to join our team. The ideal candidate will possess hands-on experience with Avaya Aura Enterprise Contact Center Servers, including the proprietary Recorder and Reporter.In this role, you will work closely with our team to develop and implement effective...

Infrastructure Professional Job Description:GCS Pvt Ltd is hiring a skilled Avaya Infrastructure Professional to join our team. The successful candidate will have hands-on experience in managing Avaya Aura Enterprise Contact Center Servers, including the proprietary Recorder and Reporter.In this role, you will work closely with our team to provide technical...

About the Role:We are seeking an experienced Customer Service Management Executive to lead our Phone Banking Team. As a key member of our management team, you will be responsible for developing and implementing call center systems, technologies, and strategies. This includes supervising daily operations, promoting a positive image, and providing coaching and...

Job OverviewThis role involves driving the success of our contact center team by overseeing key responsibilities.We are seeking an experienced sales leader to join our team as a Sales Performance Director. This individual will be responsible for driving sales growth, developing and implementing sales strategies, and leading a high-performing sales team.

Key Responsibilities:Team LeadershipProvide guidance, support, and development opportunities to team members.Ensure effective communication throughout the team and encourage customer insight to enhance the customer experience.Performance ManagementManage team performance and targets, ensuring regular achievement of monthly goals.Operational EfficiencyHandle...

At Sybrid (Pvt) Ltd, a Lakson Group Company, we are seeking an exceptional Technical Operations Manager to lead our contact centre technical support operations. The ideal candidate will oversee all aspects of the department with precision and organization, ensuring internal targets for service level are met while exceeding customer expectations with...

At Sybrid (Pvt) Ltd, we operate a call centre that handles customer interactions through inbound and outbound activities.Key ResponsibilitiesWe establish performance benchmarks for speed, efficiency, sales, and quality in our daily operations.The team lead manages daily call centre operations, ensuring seamless communication among staff members and...

Key Responsibilities:Lead a high-performing team of contact center professionals, fostering a culture of excellence and customer-centricity.Develop and execute strategies to drive sales growth, improve quality control, and enhance customer satisfaction.Collaborate with cross-functional teams to identify opportunities for process improvements and implement...

Job Description:Arthur Lawrence Web Marketing ManagerAbout the Role:This position is responsible for developing and implementing comprehensive marketing strategies, coordinating cross-functional teams to drive project success.Key Responsibilities:Develop strategic marketing plans to achieve business objectives, collaborating closely with creative staff to...