Customer Experience Manager

2 weeks ago

Karachi, Sindh, Pakistan beBeeOrganizational Full time 800,000 - 1,000,000

As a Call Center Executive, you will be responsible for establishing a new office in Karachi and overseeing the office infrastructure.

Key Responsibilities

The ideal candidate will be a highly organized and motivated individual who is able to manage multiple tasks and prioritize effectively.

Strong communication skills are essential for this role as you will be interacting with both internal and external stakeholders on a daily basis.

  • Develop and implement strategies to improve customer satisfaction and service delivery.
  • Manage and coordinate the day-to-day activities of the team.
  • Identify and address any operational issues that may impact the success of the team.
Requirements

To be successful in this role, you will need:

  • A bachelor's degree in Business Administration or a related field.
  • At least 2 years of experience in a call center environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

We offer a competitive salary and benefits package, including:

  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to help you develop your skills and knowledge.
Why Work With Us?

Join our team and become part of a collaborative and innovative organization that values employee feedback and input. We are committed to making a positive impact in the community and strive to create a workplace culture that reflects our core values of integrity, respect, and teamwork.

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