Profitability and Customer Satisfaction Director
23 hours ago
We are seeking an experienced Business Head to join our team at Freelancerprox. As a Business Head, you will be responsible for driving revenue growth, profitability, and customer satisfaction. This leadership role requires expertise in strategic planning, operational excellence, and team management. You will work closely with our planning team to develop and implement effective sales strategies and maintain market competitiveness.
Key Responsibilities:
- Develop and communicate quarterly sales strategies to the team, aligning with our organizational vision.
- Maintain market competitiveness by analyzing competitor pricing quarterly.
- Implement operational improvements and cost reduction measures to enhance overall efficiency.
- Sustain a quarterly customer satisfaction rate of 80%.
Leadership and Team Management:
- Foster a collaborative environment through regular team meetings and feedback sessions.
- Develop and implement talent management strategies to optimize team performance.
- Ensure all customer queries are resolved within an 8-hour turnaround time.
Performance Metrics:
- Meet or exceed profit margin commitments outlined in the quarterly budget.
- Maintain a minimum profit margin of 35% for live courses or achieve budgeted profit targets.
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Profit from Selling Online
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Profitable Opportunities Developer
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Service Development Director
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Business Development Director
1 day ago
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Hospitality Service Excellence Director
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Sales Director
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Workwear Production Director
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Sales Director
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Hospitality Operations Director
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Store Operations Director
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Strategic Business Director
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Corporate Finance Director
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Bakery Operations Director
23 hours ago
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Strategic Development Director
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Director of Technical Services
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Executive Director for Industrial Growth
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Head of Revenue Growth
23 hours ago
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Commercial Director
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Strategic Industrial Development Director
23 hours ago
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Hotel Operations Director
23 hours ago
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