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Customer Engagement Executive

2 weeks ago

Karachi, Sindh, Pakistan Arktel Technologies Full time
Job Description

As a Sales Growth Specialist at Arktel Technologies, you will play a critical role in driving business growth through effective customer engagement and relationship-building. Your primary responsibilities will include setting and achieving sales targets, developing and executing sales strategies, maintaining a CRM database, and providing excellent customer service.

What You Will Do:

  1. You will be responsible for identifying and pursuing new sales opportunities, building and maintaining relationships with existing customers, and delivering exceptional customer experiences.
  2. You will work closely with our sales team to develop and execute sales strategies that drive business growth and meet sales objectives.
  3. You will maintain accurate records of customer interactions, sales activity, and progress towards targets using our CRM system.

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and growing company
Requirements
  • Bachelor's degree in commerce or related fields
  • Prior experience of 1 year with customer service and call center in relevant job roles
  • Good knowledge of CRM practices and systems
  • Customer-oriented attitude with professionalism
  • Strong multitasking, time management, and target-achieving skills
  • Self-motivated and driven by targets
  • The ability to influence and negotiate with others