Help Desk Support Specialist

5 days ago

Karachi, Sindh, Pakistan beBeeTechnical Full time $60,000 - $80,000
Job Overview

We are seeking a skilled and empathetic technical professional to serve as the primary point of contact for issues and questions related to our innovative platform.

Key Responsibilities
  • Provide exceptional support through calls, chat, and emails during regular business hours.
  • Analyze customer service requests and bugs, then relay findings to product and engineering teams.
  • Evaluate existing tools and collaborate with engineers to develop new ones.

This role requires strong analytical and technical skills, excellent communication abilities, and a natural instinct to understand users' needs.

Requirements
  • Native or bilingual spoken and written English skills.
  • Strong technical and analytical skills.
  • Bachelor's degree required.

Our company values diversity and inclusivity, creating a workplace that welcomes and supports employees from various backgrounds.

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