
Commercial Operations Lead
3 days ago
We are seeking a highly skilled Retail Store Coordinator to join our commercial operations team at Dreamworld Resort, Hotel & Golf Course.
Key Responsibilities:- Store Operations: Manage store operations to ensure seamless service delivery.
- Performance Monitoring: Regularly monitor store performance, identifying areas for improvement and implementing effective solutions.
- Team Management: Develop and manage store in-charges and staff, ensuring effective task delegation.
- Compliance: Ensure audit compliance across all stores, maintaining high standards.
- Problem Resolution: Effectively resolve store-related problems, escalating to higher management when necessary.
- Communication: Execute instructions from higher management regarding store operations.
- Grievance Handling: Address and resolve grievances of store staff through effective communication.
- Query Resolution: Efficiently resolve queries from various stakeholders.
- Cross-Functional Collaboration: Work with other departments to resolve miscellaneous matters.
- Sales and Training: Engage in sales activities and provide on-the-job training to subordinates.
- Task Execution: Complete all assigned tasks according to the senior line of reporting.
- A degree in Supply Chain & Commerce is required.
- Minimum 5-8 years of experience in a relevant field is necessary.
- Proficiency in MS Office and computer literacy is essential.
- Excellent communication, interpersonal, and leadership skills are mandatory.
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