Commercial Operations Lead

3 days ago


Karachi, Sindh, Pakistan Dreamworld Resort, Hotel & Golf Course Full time
Job Summary:

We are seeking a highly skilled Retail Store Coordinator to join our commercial operations team at Dreamworld Resort, Hotel & Golf Course.

Key Responsibilities:
  • Store Operations: Manage store operations to ensure seamless service delivery.
  • Performance Monitoring: Regularly monitor store performance, identifying areas for improvement and implementing effective solutions.
  • Team Management: Develop and manage store in-charges and staff, ensuring effective task delegation.
  • Compliance: Ensure audit compliance across all stores, maintaining high standards.
  • Problem Resolution: Effectively resolve store-related problems, escalating to higher management when necessary.
  • Communication: Execute instructions from higher management regarding store operations.
  • Grievance Handling: Address and resolve grievances of store staff through effective communication.
  • Query Resolution: Efficiently resolve queries from various stakeholders.
  • Cross-Functional Collaboration: Work with other departments to resolve miscellaneous matters.
  • Sales and Training: Engage in sales activities and provide on-the-job training to subordinates.
  • Task Execution: Complete all assigned tasks according to the senior line of reporting.
Requirements:
  • A degree in Supply Chain & Commerce is required.
  • Minimum 5-8 years of experience in a relevant field is necessary.
  • Proficiency in MS Office and computer literacy is essential.
  • Excellent communication, interpersonal, and leadership skills are mandatory.


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