IT Process Transformation Lead

2 days ago

Islamabad, Islamabad, Pakistan beBeeProcess Full time 8,000,000 - 12,000,000
IT Process Excellence Specialist

We are seeking an experienced IT Process Excellence Specialist to join our team. As a key member of our organization, you will be responsible for analyzing and evaluating existing IT processes to identify areas for improvement and operational efficiencies.

You will design and implement process optimization initiatives that align with industry best practices and IT governance standards. This role requires collaboration with cross-functional teams to drive process standardization and performance measurement.

To ensure continuous process improvement, you will develop and monitor key performance indicators (KPIs) and maintain compliance with IT regulatory frameworks and internal quality standards.

The ideal candidate will possess a bachelor's degree in Information Technology, Computer Science, or a related field, along with proven experience in IT process improvement, quality management, or a related discipline.

A strong analytical skillset is essential, including proficiency in process mapping and performance evaluation. Excellent communication and collaboration skills are also required to work effectively with diverse teams.

Familiarity with IT service management frameworks such as ITIL or COBIT is highly desirable.

This role offers opportunities for professional growth and development, as well as the chance to make a significant impact on our organization's success.

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