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2 days ago
Motive empowers organizations to improve the safety, productivity, and profitability of their operations by providing a comprehensive platform that streamlines management tasks. This platform combines industry-leading AI with real-time visibility and control, significantly reducing manual workloads and automating tasks.
With over 100,000 customers across various industries, including transportation, construction, energy, and more, Motive's solutions cater to diverse business needs. Our team requires a skilled Technology Program Analyst to design efficient processes, automate tools, and support technology goals.
Key Responsibilities:- Design and implement process improvements using deep knowledge of technology
- Evaluate and select technology tools for post-sales teams
- Support management in achieving technology objectives
- Manage tool access and configuration requests
- Triage day-to-day issues with internal and external tools
- Collaborate with IT and engineering to implement new processes and workflows
- At least 3 years of experience in technology operations or similar field
- Strong understanding of Salesforce and surrounding ecosystem
- Project management and process improvement skills
- Ability to manage multiple priorities and learn new technologies quickly
- Effective communication and collaboration skills
- Experience implementing and improving customer support systems
- PREFERRED: Certified Salesforce Administrator/Consultant
As a member of our team, you will be part of a diverse and inclusive workplace that welcomes applicants from diverse backgrounds.
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