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Customer Service Director

1 week ago

Karachi, Sindh, Pakistan Ismar Full time

Job Title: Customer Service Director

About the Role:

We are seeking an experienced and skilled Customer Service Director to lead our countrywide customer service offices.

Responsibilities:

  • Provide first-line satisfied services to customers.
  • Report daily, weekly, and monthly to management.
  • Give presentations to high-level management and the Board of Directors.
  • Carry out all other related activities for customer service offices.

Key Qualifications:

  • Good communication & interpersonal skills.
  • Good leadership qualities.
  • The ability to document day-to-day activities in a formalized manner.
  • The ability to work on Requests for Quotations and Proposals from clients.

About Ismar:

Ismar is a leading provider of Information Technology and Services in Karachi, Pakistan.