
Customer Services Specialist
1 week ago
Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into play.
QualificationsWhy Start Your Career At ibex.?You will have a chance to help solve the most ordinary technological things in the most extraordinary way You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
What Makes You A Good Fit For This Job?This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job We are the experience you crave when you imagine the world of CX
What We Seek in You:- Collaborative mindset
- Customer service focus
- Hands-on problem-solving ability
- The ability to communicate technical information in a simple manner
- O Levels/Matric or above
- Excellent English Written and Verbal Communication
- American or neutral accent
- Proficiency with MS Office (Particularly MS Excel and MS Word)
- Must be at least 18 Years old and hold a valid CNIC.
Here @ ibex. we will help build you
- Unlimited exposure
- A chance to polish your skills
- A great learning environment
- Ample experience to build a future path for yourself
- An opportunity to operate with a highly trained and diversified network of people
If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for
Perks of being an ibexian:- Medical Insurance & OPD
- Provident Fund with investment options
- Leave Encashment
- Annual leaves
- On job training
- Two days off in a week
- Ergonomic furniture and infrastructure
- Referral Rewards
- Annual Increment
- Conveyance facility
- Loan facility
- Employee Appreciation programs
The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
Responsibilities- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
-
Customer Services
1 week ago
Karachi, Sindh, Pakistan Eminent4U Private Limited Full timeCustomer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...
-
Customer Service Specialist
2 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJoin Our Team at ibex. PakistanTalent Acquisition Executive | Recruiter | Head HuntingAre you passionate about customer service and looking to take your career to new heights? We at ibex. Pakistan are hiring enthusiastic Customer Service Specialists to be a part of our innovative teamWhy Work with ibex. Pakistan?Subsidized Transport: Enjoy hassle-free...
-
Customer Service Representative
5 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAs a leading global company in the customer service industry, ibex. Pakistan is seeking highly motivated and career-driven individuals to join our team as Customer Service Specialists.About UsAt ibex. Pakistan, we pride ourselves on providing exceptional services to our clients. Our team of experts is dedicated to delivering outstanding results and fostering...
-
Customer Service Representative
6 days ago
Karachi, Sindh, Pakistan Allied Services International Private Limited Full timeWe are seeking a highly motivated and experienced Sales Support Officer to join our client organization. The ideal candidate will play a crucial part in supporting our sales team by managing customer orders, resolving discrepancies, and providing exceptional customer service.Key Responsibilities:Track customer order fulfillment throughout the entire OTC...
-
Senior Customer Service Specialist
1 week ago
Karachi, Sindh, Pakistan ibex Full timeSenior Customer Service Specialist ibex, Pakistan OverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications...
-
Customer Service Representative
5 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJob DescriptionIbex is looking to hire a skilled Dealer Support & Implementation Specialist. This role involves working closely with dealers/vendors to ensure seamless order fulfillment, client interactions, and product information updates.Complete cases and orders daily according to department policies or Implementation Services Level Agreement.Prioritize...
-
Karachi, Sindh, Pakistan freight forwerder Full timeA logistics sales specialist is needed to join the team of a leading freight forwarding company. The ideal candidate will be responsible for developing and implementing sales strategies, communicating with customers, and providing exceptional customer service.The key qualifications for this role include:Excellent communication and customer service...
-
Customer Service Expertise
2 days ago
Karachi, Sindh, Pakistan EWS Group Full timeJob OverviewEWS Group is seeking an experienced Software Technical Advisor to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients and ensuring their issues are resolved promptly and efficiently.You will work closely with our development team to resolve complex technical issues and provide...
-
Customer Service Specialist
3 days ago
Karachi, Sindh, Pakistan Sika Full time3-4 years of experience in customer service within the construction, chemical, cement, or other large manufacturing sectors.Responsibilities:Address customer inquiries and verify product availability.Track customer orders and manage order processing.Handle order cancellations, product returns, and exchanges.Resolve customer complaints promptly.Provide...
-
Customer Acquisition Specialist
3 days ago
Karachi, Sindh, Pakistan Premio Travel & Tours Full timeWe are looking for a highly skilled Customer Acquisition Specialist to join our Premio Travel & Tours sales team. As a Customer Acquisition Specialist, you will be responsible for making outbound calls to potential customers, promoting our products and services, and closing deals. The ideal candidate will possess excellent communication skills, persuasive...
-
Customer Service Officer
2 weeks ago
Karachi, Sindh, Pakistan World Migration Services Full timeCustomer Service Officer World Migration Services, Pakistan We are looking for customer service officer/Processing officer for our company(Female).Candidate must be have bachelor degree.Have knowledge of computer, MS Office,Good in englishJob SpecificationWe are looking for customer service officer/Processing officer for our company.mustakbil.com asks for...
-
Service Management Specialist
2 days ago
Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeSybrid (Pvt) Ltd - A Lakson Group Company is seeking a Service Management Specialist to join our team and provide expert-level service management support for our customers. The ideal candidate will have experience in managing hosted virtual infrastructures and developing/maintaining contracts with Service Level Agreements.About the RoleThis role involves...
-
Customer Service Specialist
2 weeks ago
Karachi, Sindh, Pakistan Vertical Edge Full timeThe candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.ResponsibilitiesMeet and exceed sales targetsSuccessfully create business from new and...
-
Customer Acquisition Specialist
5 days ago
Karachi, Sindh, Pakistan Digital380 Full timeAbout UsWe are Digital380, a leading provider of innovative solutions in the Information Technology sector.We are committed to delivering exceptional customer service and support to our clients, and we are seeking a highly skilled Customer Acquisition Specialist to join our team.Job Summary:We are looking for a highly motivated individual to join our team as...
-
Integration Services Specialist
7 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAre you passionate about technology and integration? Ibex, a leading consulting firm, is looking for an experienced Integration Specialist to join its team.In this role, you will be responsible for ensuring seamless connectivity between systems, identifying areas for process/product improvements, and providing top-notch customer service.The ideal candidate...
-
Customer Service Ambassador
5 days ago
Karachi, Sindh, Pakistan GE Solutions Full timeMaintaining a positive and professional attitude toward customers is essential for success in this role.Responding to customer inquiries in a timely and courteous manner is critical to building trust and rapport.Effective communication with customers through various channels is necessary for providing excellent service.Acknowledging and resolving customer...
-
Customer Service Excellence Specialist
4 days ago
Karachi, Sindh, Pakistan ibex Full timeWe are seeking a talented and motivated Solution Expert to join our Operations team. As a key member of our customer support department, you will play a crucial role in providing exceptional service to our international clients.The ideal candidate will have superb English communication skills with a U.S. or UK accent, able to articulate thoughts clearly and...
-
Remote Customer Service Specialist
3 days ago
Karachi, Sindh, Pakistan TalentPop App Full timeIn this dynamic role as a Remote E-Commerce Support Associate at TalentPop App, you'll have the opportunity to make a lasting impact on our customers' shopping experiences.Key tasks will include:Delivering prompt and courteous support to customers across various touchpointsEffortlessly managing orders, refunds, and returnsIdentifying and addressing customer...
-
Customer Service Executive
1 week ago
Karachi, Sindh, Pakistan StartechWeb Full timeJob Description:Join Startech Website, a leader in providing comprehensive web solutions for brands in the accounting industry. We are looking for a Night Customer Service representative with at least 1 year of experience to enhance our commitment to excellent service in Karachi.Responsibilities:Manage customer inquiries via phone, email, and chat during...
-
Customer Service Executive
2 weeks ago
Karachi, Sindh, Pakistan ABS INTERNATIONAL Full timeBuild Your Career in Customer Dealing with ABS InternationalAre you passionate about customer service and ready to make a significant impact? ABS International is seeking a talented and experienced Logistics Customer Support Executive to join our team. If you're driven to create positive customer experiences and thrive in a dynamic environment, this is the...