Call Quality Specialist

Looking for Customer Care Representatives (CCR) for our loan recovery call centre.Seniority levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentGet notified when a new job is posted. Sign in to set job alerts for "Agent" roles.Related roles:Regional Representative - Agent RecruitmentSales Agent – CSR for International...

Quality Assurance RoleThis position requires a professional with proven work experience as a Quality Assurance Specialist or similar role. The successful candidate will have a working knowledge of quality assurance tools, methods, and concepts, as well as solid knowledge of relevant regulatory standards.Key skills include good communication skills, both...

We are seeking a skilled professional to join our team as a Quality Assurance Specialist. This is an excellent opportunity for someone who wants to make a meaningful contribution to ensuring high-quality interactions with customers.Key Responsibilities:Evaluate communication, professionalism, and policy adherence during inbound and outbound calls.Provide...

Quality Assurance Specialist - Call Center">We are seeking a detail-oriented Quality Assurance Specialist to join our team in Rawalpindi, Pakistan. As a key member of our call center sales and support team, you will play a critical role in ensuring the quality of work performed by agents through live monitoring and use of call recording systems and...

Quality Assurance Specialist - Call CenterJob Description – Quality Assurance SpecialistThe Role: Quality Assurance Specialist – Call CenterLocation: Rawalpindi, PakistanThe Team: Spantronics work with multiple USA based clients in the field of Insurance, home improvement and renewal energy. We are a fast-growing organization and expanding our call...

Job Title: Call Quality AnalystCompany: Translation EmpireLocation:Rawalpindi / IslamabadKey Responsibilities:Monitor inbound/outbound calls for quality assuranceEvaluate communication, professionalism, and policy adherenceProvide feedback to agents and team leadsIdentify improvement areas and assist in coachingPrepare reports and document call...

Job DescriptionWe are seeking a detail-oriented individual to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.Main Responsibilities:Monitor inbound and outbound calls to...

A Quality Assurance Executive is a professional who is responsible for monitoring, inspecting each and every call in order to meet established quality standards.Traditionally, in order to fulfill these responsibilities, a Quality Assurance Executive would need to be proficient in a number of skills including:ListeningCommunication SkillsStatistical...

Job Summary:We are seeking a highly skilled and detail-oriented Call Evaluator to join our team. As a Call Evaluator, you will play a crucial role in ensuring the quality and effectiveness of our customer support operations.Your primary responsibility will be to monitor and evaluate customer interactions to assess agent performance, identify areas for...

HR Recruiter for Call CenterObligationsHire for call center quality operatorsManage personnelJob SpecificationResponsible, polite, patient, and punctual.Ability to communicate and be understood.Fast computer typist.Advanced user of office package.Ability to negotiate.Location: Telecommunications - London, United Kingdom#J-18808-Ljbffr