Client Performance Manager

6 days ago


Karachi, Sindh, Pakistan AMFCO International Full time

The ideal candidate will analyze, plan, grow, and drive client performance by delivering full compliance to SLAs and budgets, optimizing the account for mutually satisfying goals. This role is the 'guardian' of the client and account, overseeing contractual, SLA, process, and budgetary requirements.

About the Role
  1. Strategic Planning: Develop and implement comprehensive plans to drive client success.
  2. P&L Management: Oversee the financial performance of the account, aligning with business objectives.
  3. Client Engagement: Foster strong relationships with clients, ensuring their needs are met.
  4. Contract Management: Ensure all client contracts are up-to-date and compliant.
  5. Budgeting: Establish and manage budgets for client activities, ensuring accuracy.
  6. Reporting: Implement efficient reporting systems for clients and the business.
  7. New Business Development: Identify and pursue new business opportunities within existing clients.
  8. Retention: Proactively engage with clients to ensure long-term relationships.
About Us

AMFCO International is a leading provider of IT services, recognized for our commitment to excellence and customer satisfaction.



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