
Senior Technical Support Lead
3 days ago
We are seeking a seasoned Technical Support Leader to join our team. This is an exceptional opportunity for a skilled professional to lead and develop a talented group of technical support engineers.
About the Role:This role involves providing expert technical support for complex issues and product-level bugs. You will work closely with cross-functional teams to identify and resolve technical issues that impact customers.
In addition to managing high-level cases, you will provide leadership and mentorship to junior engineers, helping them develop their skills and expertise.
You will be responsible for analyzing and diagnosing complex technical issues, providing solutions that minimize user disruption, and creating and maintaining technical documentation for internal and external use.
Key Responsibilities:- Analyzing and resolving complex technical issues
- Providing expert solutions to minimize user disruption
- Leading and mentoring junior technical support engineers
- Creating and maintaining technical documentation
- Collaborating with cross-functional teams
- Minimum 3 years of experience in technical support or customer support
- Strong understanding of SQL and API concepts
- Basic knowledge of one or more coding languages
- Excellent communication and problem-solving skills
- Ability to work well in a team-oriented environment
We are looking for someone who can hit the ground running and make a significant impact in this role. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.
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Senior Technical Support Expert
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Senior Technical Support Specialist
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Lead Technical Support Specialist
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Senior Technical Support Specialist
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Senior Technical Support Engineer, MCS
3 days ago
Gujrat, Punjab, Pakistan Motive Technologies, Inc Full timeOverviewWho we are describes Motive as a platform that empowers people who run physical operations with tools to make work safer, more productive, and more profitable. The Motive platform enables safety, operations, and finance teams to manage drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with AI, it provides visibility...
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Technical Project Lead
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Senior Mobile Technical Lead
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Gujrat, Punjab, Pakistan beBeeMobile Full time $100,000 - $120,000Job SummaryA senior mobile technical lead will design, develop, and deliver innovative mobile applications. They will work closely with cross-functional teams to drive business outcomes and growth.Duties and Responsibilities:Collaborate with stakeholders to understand business requirements and translate them into software solutions.Design and develop...
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Technical Sales Lead
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Senior Technical Support Specialist
3 days ago
Gujrat, Punjab, Pakistan beBeeEngineer Full time $80,000 - $100,000Technical Support Engineer OpportunityThe successful candidate will be responsible for managing and tracking customer support issues related to a suite of software products.Key responsibilities include investigating errors and bugs using available data and tools, assessing the impact and prevalence of issues, and providing constructive feedback to junior...