
Microsoft Office 365 Expert
2 days ago
About the Role
The Exchange Server team is responsible for Afiniti's email, messaging & calendar services, Email Hygiene, Authentication, DNS, DHCP, EPM (End Point Management), UEM, SSO, MFA, Enterprise backup, PKI Certificate Issuer, Production, Cloud Services, level 2 and Level 3 support for L1 teams.
Responsibilities Include:
- Server and Desktop OS and Application Management, including Windows Server, Windows Desktop, Exchange Server 2019, Internal Certificate Authority, PowerShell, WAF, Application Load Balancers, SSO/Self-Service Portals, Virtualization, Active Directory and Group Policy Deployment/Management.
- Analysis of Server/System Failures or Review Analysis Performed by Other Teams.
- Management of Enterprise Messaging System including Microsoft Exchange, Office 365, Skype for Business and Teams.
- Management of Enterprise Cloud Application in Azure.
- macOS Management, Including Profound Knowledge of macOS Environments and Substantial Experience in Troubleshooting and Managing macOS Devices.
- Management of Self-service Portal, SSO and MFA for Business Apps.
- Ensuring Service Level Agreements (SLA) are Followed at All Times.
- Monitoring and Operations of Server Environment for Performance Optimization.
- Providing Server and Application Support to Customers/Internal Teams Remotely and Over the Phone.
- Maintenance and Enhancement of Business Systems.
- Support for Information Security and Audit Teams in Maintaining System Security and Server Hardening.
- Daily System Monitoring, Verifying Integrity and Availability of Hardware, Server Resources, Systems and Key Processes.
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