
Reception Support Assistant
1 week ago
Front Desk Receptionist
We are seeking a skilled Front Desk Receptionist to provide exceptional customer service and support to our visitors.
About the Role:
The Front Desk Receptionist will be responsible for greeting visitors, answering phone calls, managing the visitor log sheet, accepting deliveries and mail, and maintaining the concierge area.
Key Responsibilities:
- Greet visitors in a friendly and professional manner and direct them to their destinations.
- Answer multi-line phone system and manage calls by routing them to the proper extensions, taking messages, and delivering them within our message system.
- Manage the visitor log sheet for those entering and exiting the building.
- Accept deliveries and mail, organizing them to be distributed to the correct recipients using our office mailing system.
- Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone.
- Maintain the concierge area, keeping it clean and free of clutter.
Requirements:
- A minimum of one year of training or experience in customer service and office work.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Computer proficiency and ability to learn new software quickly.
- Proven work experience as a front desk manager is an asset.
What We Offer:
We offer a competitive salary and benefits package to successful candidates. If you have excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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