Manager, People Operations

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

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About the Role:

As the Manager of People Operations, you will strategically guide Motive's evolution as a high-performing global organization. You will lead and optimize all core HR operations, ensuring efficiency, compliance, and a positive employee experience throughout the entire lifecycle. This role requires a proactive leader who can drive innovation in HR technology and processes to support our continued expansion. You will also champion a collaborative and high-performing environment by leading and mentoring a dedicated team.

What You'll Do:

• Implement and continuously improve operational functions in alignment with company-wide HR policies, procedures, and practices, with a focus on efficiency and scalability.
• Translate our core values into effective processes, policies, and systems that seamlessly support all stages of the employee lifecycle, from onboarding to offboarding.
• Lead, mentor, and develop a team, cultivating a culture of collaboration, accountability, and continuous learning.
• Partner cross-functionally with multiple departments across the organization to optimize internal processes and ensure seamless integration of HR systems with other business applications, maximizing functionality.
• Lead the design and optimization of HR service model to streamline employee support.
• Lead the creation and maintenance of an intuitive knowledge base and explore AI-powered solutions to optimize content delivery and enhance the employee support experience.
• Serve as a knowledgeable and trusted advisor to employees and managers on HR policies and procedures.

What We're Looking For:

• 5+ years of People Operations/Generalist work experience. At least three years of experience managing a People team.
• Experience implementing operational improvements, creating efficient processes, policies, and programs; experience working in high-growth technology companies a plus
• Ability to drive key measurements/analytics critical in driving key business/program initiatives and strategies for the business
• Proficiency in Mac and Google applications, such as Sheets, Slides, and Docs.
• Experience with Workday or HRIS platforms
• Proven ability to lead, coach, and inspire growing teams with years of strong people management experience, ideally within a People Operations function.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.