Application Support Executive
6 days ago
Key Responsibilities
- Serve as the first point of contact for international clients via email, chat, or ticketing systems.
- Provide professional assistance in resolving client queries and issues
- Log, track, and monitor client issues to ensure timely resolutions within defined SLAs.
- Collaborate with the Product Support and Technical teams to escalate and resolve complex issues.
- Maintain detailed case documentation and update clients on issue status.
- Identify recurring issues and communicate insights to improve client experience.
- Ensure smooth onboarding and product usage guidance for new clients.
- Uphold excellent communication standards and maintain a customer-first approach at all times.
Required Skills & Qualifications
- Bachelor's degree in Computer Science, IT, Business, or a related field.
- 0–2 years of experience in Customer / Client Support (preferably in SaaS, IT, or FinTech sectors).
- Excellent English communication skills (both written and spoken).
- Strong interpersonal and problem-solving abilities.
Job Type: Full-time
Work Location: In person
-
Patient Support Executive
2 days ago
Lahore Johar Town, Pakistan EdSavvy Solutions Full time 600,000 - 900,000 per yearWe are a reputable Medical Billing Company. We're hiring Patient Support Executives for our Patient Service Department. You are encouraged to apply if you have excellent communication skills.Job Specification:Excellent written and verbal English communication skillsExperience in customer supportStrong problem-solving and analysis capabilitiesFlexibility &...
-
Social Media Support Executive
1 week ago
Lahore Johar Town, Pakistan Simple GRP Full time 60,000 - 1,000,000 per yearExperience: Minimum 2 years in a relevant roleJob Type: Full-timeAbout the Role:We're looking for an energetic and proactive Social Media Support Executive to jump into the action and help manage the day-to-day social media activities for multiple brands. This role is all about keeping the engine running—responding to audience interactions, keeping content...
-
Shopify Customer Support
1 week ago
Lahore, Punjab, Pakistan Live Support Limited Full time 900,000 - 1,200,000 per yearShopify Customer Support(E-commerce) — EST Shift — GulbergLocation:Gulberg (on-site)Shift Time Zone:ESTOpen Positions:10Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help...
-
Business Support Executive
6 days ago
Johar Town, Punjab, Pakistan KaizenHub | Formerly Onyx Coworking Full time 40,000 - 60,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Business Support Executive based in Johar Town. The Business Support Executive will be responsible for providing administrative support, managing client relationships, coordinating events, and maintaining office supplies. Daily tasks also include...
-
Customer Support Executive
2 weeks ago
Lahore Johar Town, Pakistan Nessovo solutions Full time 720,000 - 1,080,000 per yearWe are looking for a dynamic and proactive Customer Support Executive who can also take charge of upselling and converting leads into sales. This is a dual-role position where you'll handle customer queries, provide excellent support, and also focus on promoting our products/services to existing and potential clients.Key Responsibilities:Handle incoming...
-
Shopify Customer Support
1 week ago
Lahore Gulberg Colony, Pakistan Live Support Ltd Full time 1,000,000 - 1,200,000 per yearShopify Customer Support (E-commerce) — EST Shift — GulbergLocation: Gulberg (on-site)Shift Time Zone: ESTOpen Positions: 10Compensation: Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and...
-
Customer Support
2 weeks ago
Lahore Johar Town, Pakistan Medatron Private Limited Full time 630,000 - 840,000 per yearAbout the Role:We are looking for a dedicated Customer Support & Sales Executive who can manage both inbound and outbound calls while providing outstanding support to existing customers and driving new sales from warm leads provided by the company. This role combines customer care with sales, requiring strong communication, empathy, and a results-driven...
-
Support Executive
6 days ago
Lahore Johar Town, Pakistan Gigalabs (Pvt) ltd Full time 480,000 - 600,000 per yearJob BriefEmployment Type: OnsiteTimings: 12:00-9:00 pmLocation: Johar town G4, LahoreKey Responsibilities:Validate incoming customer requests, data, and documentation to ensure accuracy and completeness.Create, assign, and manage support tickets using the ticketing system.Track and monitor ticket status to ensure timely resolution within SLA.Collaborate with...
-
Support Operations Executive
6 days ago
Lahore Johar Town, Pakistan Programmers Force Full time 600,000 - 1,200,000 per yearKey ResponsibilitiesServe as the first point of contact for international clients via email, chat, or ticketing systems.Provide professional assistance in resolving client queries and issuesLog, track, and monitor client issues to ensure timely resolutions within defined SLAs.Collaborate with the Product Support and Technical teams to escalate and resolve...
-
Application Support Engineer
1 week ago
Lahore, Punjab, Pakistan HR Force International Full time 600,000 - 1,200,000 per yearJob SummaryWe are seeking a Application Support Engineer to join our dynamic Product Support Team. The ideal candidate will act as the technical bridge between our clients, internal engineering, and product teams — ensuring seamless product performance, issue resolution, and customer satisfaction. Key Responsibilities: Serve as the first line of...