Cutomer Support Officer
1 week ago
Company Description
ITGS is a prominent player in global risk mitigation, offering comprehensive investigative services to various industries. The company specializes in investigative due diligence services and provides employment background screenings and corporate verifications. ITGS is committed to helping companies navigate complex regulatory landscapes and mitigate potential risks. The extensive client base across various sectors indicates a high level of trust and confidence in ITGS's capabilities.
Role Description
This is a full-time, on-site role for a Customer Support Officer located in Karachi. The Customer Support Officer will be responsible for providing excellent customer service, handling customer inquiries, and ensuring customer satisfaction. Day-to-day tasks include addressing technical support issues, performing analytical tasks to understand customer needs, and collaborating with other departments to solve customer problems effectively.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Analytical Skills
- Technical Support skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team and independently
- Experience in a similar role is a plus
- Bachelor's degree in Business, IT, or related field
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