Chat Support Representative

1 week ago

Lahore, Punjab, Pakistan StudyWise Full time 1,500,000 - 3,000,000 per year

The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.

Key Responsibilities:

  • Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
  • Schedule consultations with Visa Experts based on client needs and availability.
  • Serve as the first point of contact for clients seeking immigration advice.
  • Guide clients on required documents, timelines, and consultation procedures.
  • Relay relevant client information to advisors to ensure well-prepared meetings.
  • Maintain smooth communication between clients and the immigration advisory team.
  • Provide high-quality, empathetic customer support and resolve client concerns efficiently.
  • Follow up with clients to confirm appointments and provide post-consultation assistance.

Requirements
Requirements:
Education:
Bachelor's degree in business, communication, or a related field.

Experience:

  • 0–1 year of experience in chat or customer support (experience in immigration is a plus).

Skills & Competencies:

  • Strong written communication and interpersonal skills.
  • Excellent multitasking and time management abilities.
  • Attention to detail and client-focused attitude.
  • Basic knowledge of visa or immigration processes is an advantage.

  • Chat Support Representative

    5 days ago

    Lahore, Punjab, Pakistan Dejure Technologies Full time 600,000 - 720,000 per year

    We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:Provide real-time chat support to customers.Respond professionally to customer inquiries.Resolve customer...

  • Chat Support Representative

    5 days ago

    Lahore, Punjab, Pakistan REDot Studios Full time 420,000 - 660,000 per year

    Only Lahore-based applicants will be considered.Please read the full description before applying.Workplace Type: On SiteCompany: Zeikh TechnologiesOffice Location is Khayaban-e-Amin Lahore.Job Description:We are looking for an enthusiastic and customer-focused Chat Representative to join our growing team. In this role, you will not only handle live chat...

  • CSR - ( Chat Support Representative)

    24 hours ago

    Lahore, Punjab, Pakistan Zam Studios Full time 480,000 - 600,000 per year

    Job Description:We are looking for a proactive and customer-focused Chat Support Representative to join our team. The ideal candidate will have excellent English communication skills, a professional approach to customer handling, and a good typing speed to manage multiple chats efficiently.Key Responsibilities:Provide real-time chat support to...

  • Female Chat Support Representative

    1 week ago

    Lahore, Punjab, Pakistan IT Devices Online Full time 100,000 - 120,000 per year

    Job DescriptionChat Support RepresentativeAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect...

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Live Support Limited Full time 250,000 - 500,000 per year

    Customer Support Representatives (E-commerce Experience Must)—Gulberg (Onsite)Location:Gulberg (on-site)Morning, Evening, NightOpen Positions:3Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support channels,...

  • Customer Chat Support Representative

    7 days ago

    Lahore, Punjab, Pakistan Max Solutions Full time 300,000 per year

    Job Description:We're looking for someone who can handle customer chats with patience, clarity, and a bit of common sense. You'll be responding to customer inquiries through chat, solving basic issues, guiding them through our services, and making sure they walk away feeling heard. It's not rocket science, but it does require focus and a steady attitude.Key...

  • Shopify Customer Support

    2 weeks ago

    Lahore, Punjab, Pakistan Live Support Ltd Full time 6,600,000 - 7,800,000 per year

    Customer Support Representatives (E-commerce Experience Must) — Gulberg (Onsite)Location: Gulberg (on-site)Morning, Evening, NightOpen Positions: 3Compensation: Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support...

  • Chat Support Agent

    2 weeks ago

    Lahore, Punjab, Pakistan Algorithms Tech Ltd Full time 40,000 - 60,000 per year

    Company DescriptionAt Algorithms Tech Ltd, we work side-by-side with our customers as long-term partners, offering trusted and unbiased advice. We enhance customer engagement through professional chat support and result-oriented marketing services that strengthen brand visibility and loyalty. We build our own technology and collaborate with carefully...

  • Chat Support Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Kepler Technologies (Private) Limited Full time 600,000 per year

    LahoreBasedJobDo you have a passion for providing outstanding customer support? Join our team as a Chat Support Specialist and become the first point of contact for our valued customers through live chat. Requirements:-Minimum A-Levels or higher qualification-Excellent written English & communication skills-Typing speed of 40+ WPM with accuracy-Strong...

  • Client Support Representative

    1 week ago

    Lahore, Punjab, Pakistan BenchmarkStudio Full time 55,000 - 60,000 per year

    Bench-Mark Studio is a thriving firm specializing in Real Estate, Architecture, and Graphic Illustration. The company operates in multiple locations including the UK, USA.Role DescriptionThis is a full-time on-site role for a Customer Support Representative located in Lahore. The Customer Support Representative will be responsible for addressing customer...