Customer Chat Support Representative

7 days ago


Lahore, Punjab, Pakistan Max Solutions Full time 300,000 per year

Job Description:

We're looking for someone who can handle customer chats with patience, clarity, and a bit of common sense. You'll be responding to customer inquiries through chat, solving basic issues, guiding them through our services, and making sure they walk away feeling heard. It's not rocket science, but it does require focus and a steady attitude.

Key Responsibilities:

* Respond to customer queries through live chat in a timely, professional way

* Provide accurate information and troubleshoot basic issues

* Escalate complex problems to the relevant team when needed

* Maintain records of customer interactions

* Follow standard operating procedures and keep service quality consistent

* Work with the team to improve support processes over time

Requirements:

* Strong written communication skills

* Comfortable typing quickly and clearly

* Basic computer proficiency

* Ability to stay calm under pressure

* Prior customer support experience is a plus, not a must

Compensation:

Basic: 25,000 PKR + bonus

*Office Location:* Thokar Ali Town

Job Types: Full-time, Fresher

Pay: From Rs25,000.00 per month

Application Question(s):

  • Please share your Cv & Short Intro Voice note on Whatsapp

Work Location: In person



  • Lahore, Punjab, Pakistan Live Support Limited Full time 250,000 - 500,000 per year

    Customer Support Representatives (E-commerce Experience Must)—Gulberg (Onsite)Location:Gulberg (on-site)Morning, Evening, NightOpen Positions:3Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support channels,...


  • Lahore, Punjab, Pakistan Dejure Technologies Full time 600,000 - 720,000 per year

    We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:Provide real-time chat support to customers.Respond professionally to customer inquiries.Resolve customer...


  • Lahore, Punjab, Pakistan StudyWise Full time 1,500,000 - 3,000,000 per year

    The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional...


  • Lahore, Punjab, Pakistan REDot Studios Full time 420,000 - 660,000 per year

    Only Lahore-based applicants will be considered.Please read the full description before applying.Workplace Type: On SiteCompany: Zeikh TechnologiesOffice Location is Khayaban-e-Amin Lahore.Job Description:We are looking for an enthusiastic and customer-focused Chat Representative to join our growing team. In this role, you will not only handle live chat...


  • Lahore, Punjab, Pakistan Zam Studios Full time 480,000 - 600,000 per year

    Job Description:We are looking for a proactive and customer-focused Chat Support Representative to join our team. The ideal candidate will have excellent English communication skills, a professional approach to customer handling, and a good typing speed to manage multiple chats efficiently.Key Responsibilities:Provide real-time chat support to...


  • Lahore, Punjab, Pakistan IT Devices Online Full time 100,000 - 120,000 per year

    Job DescriptionChat Support RepresentativeAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect...


  • Lahore, Punjab, Pakistan Live Support Ltd Full time 6,600,000 - 7,800,000 per year

    Customer Support Representatives (E-commerce Experience Must) — Gulberg (Onsite)Location: Gulberg (on-site)Morning, Evening, NightOpen Positions: 3Compensation: Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support...


  • Lahore, Punjab, Pakistan Marham Full time 600,000 - 1,200,000 per year

    Marhamis looking for aCustomer Support Representativeto join our dynamic and mission-driven team. If you have a strong background in thepharmaceutical or healthcare industryand a passion for delivering exceptional customer service, we'd love to hear from youKey Responsibilities:Respond promptly and professionally to customer inquiries via live chat.Handle...


  • Lahore, Punjab, Pakistan Stay Right Private Limited Full time 250,000 - 500,000 per year

    Job Summary:The Customer Support Representative is responsible for providing exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive experience with the company's products or services. This role requires excellent communication skills, patience, and a strong ability to solve problems efficiently.Key...


  • Lahore, Punjab, Pakistan Live Support Limited Full time 900,000 - 1,200,000 per year

    Shopify Customer Support(E-commerce) — EST Shift — GulbergLocation:Gulberg (on-site)Shift Time Zone:ESTOpen Positions:10Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help...