Customer Service Representative Intern

7 days ago

Islamabad, Islamabad, Pakistan ZiCON Cloud Full time 150,000 - 250,000 per year

Company Description

ZiCON Cloud is an innovative multi-cloud, managed service provider for tokenization and ERP business processes, delivering solutions via a Software as a Service (SaaS) subscription model. With a strong focus on customer satisfaction, our strength lies in our dedicated team, proven processes, and cutting-edge technologies. We excel in change management, providing a single focal point service for tokenization and eBusiness management. Our services include tokenization of Carbon Credits, Real Estate, and Proof of Attendance (PoA), along with advanced business processes for logistics and commercial product ideation.

Role Description

This is a full-time, on-site role located in Islamabad for a Customer Service Representative Intern. The intern will assist with day-to-day customer service tasks, including responding to customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience through comprehensive assistance and solutions.

Qualifications

  • Skills in Customer Service Representatives, Customer Support, and Customer Satisfaction
  • Adept in Customer Service and Customer Experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively within a team
  • Basic knowledge of Blockchain and AI based systems and business processing (preferred)
  • Enthusiastic and willing to learn
  • Currently enrolled in or recent graduate of a degree program in Business, Management, or a related field

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