Customer Service Representative

16 hours ago


Islamabad, Islamabad, Pakistan Nova Tech Full time 300,000 - 500,000 per year

We are looking for a dedicated
Customer Service Representative
to join our on-site team. In this role, you will assist customers through phone calls, texts, and emails—providing accurate information, resolving issues, and ensuring a positive experience. The ideal candidate has at least
2 years of customer service experience
, strong communication skills, and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Respond to customer inquiries via phone, text, and email
  • Provide accurate information and resolve customer issues efficiently
  • Maintain clear and professional communication at all times
  • Keep detailed and organized records of customer interactions

Requirements:

  • Minimum 2 years of customer service experience
  • Excellent written and verbal communication skills
  • Strong attention to detail and problem-solving abilities
  • Basic computer and CRM knowledge

Job Type:
Full-time (On-site)



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