Customer Service Representative

1 day ago

Islamabad, Islamabad, Pakistan Maison-link Full time 200,000 - 400,000 per year

Company Description

Business Affair Group is a trusted business solutions and lead generation company dedicated to helping professionals and organizations grow confidently. We provide high-quality, verified leads and tailored support services designed to maximize results, including real estate referrals, home warranty campaigns, medical billing, and virtual assistance. Focusing on trust, transparency, and long-term partnerships, Maison-link ensures every client receives genuine opportunities that lead to measurable growth. Our highly skilled team and proven processes underscore our commitment to making your success our mission.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Islāmābād, Pakistan. The Customer Service Representative will handle day-to-day tasks such as assisting customers, addressing inquiries, providing support, and ensuring excellent customer satisfaction. The role requires effective communication to handle client issues and feedback efficiently, ensuring a positive customer experience.

Qualifications

  • Experience in Customer Service, Customer Support, and Customer Satisfaction
  • Proficiency in managing Customer Experience and handling Customer Service Representatives
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and the ability to multi-task
  • Proficiency in using customer service software and tools
  • Ability to work independently and as part of a team
  • High school diploma or equivalent; a Bachelor's degree is a plus
  • Previous experience in a similar role is preferred
  • willing to work in night shift

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