Client Servicing Executive

2 days ago

Lahore, Punjab, Pakistan People Perfect Full time 1,200,000 - 3,600,000 per year


About the job

We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. In this role you will execute projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.

About you

  • Highly motivated, self-directed, pro-active & possess a driven personality capable of working within tight deadlines or agile environment
  • Resourceful, inquisitive and excited about new technologies
  • Generates ideas for improvements, doing things differently, constructively challenge status quo
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
  • Unflagging attention to detail & demonstrated commitment to the accuracy and completeness of the information

Qualifications

  • University degree in Marketing, Mathematics, Statistics or other related fields is a must, preferred Postgraduate
  • Preferably 6 months to 1 year of working experience in Market Research
  • Knowledge of using advanced Excel, Power point, Power BI or Tableau would be an advantage
  • Strong analytical mind and excellent numerical skills
  • Strong communication skills & visualization skills interested in storytelling techniques
  • High level of client service skills and understanding of growth and brand strategy
  • Business acumen and good knowledge of the market dynamics
  • Comfortable working in a digital-enabled environment
  • Fluent in spoken and written English

Responsibilities

  • Summarize data in tables, charts, and graphs
  • Analyze and interpret sales data and consumer data
  • Set-up and refresh cyclical reports
  • Draft reports and presentations (category overview as well as issue-based) building a story and finalizing conclusions and proposes recommendations
  • Reviews data for errors and inconsistencies
  • Use internal tools and data sources
  • Prepare initial client correspondence
  • Attend client meetings and presentations over call
  • Discuss analysis design to best answer client questions with Client Business Partner/client with the support of Senior team member
  • Manage internal stakeholders for example the Global Report Center Team

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