Customer Services Executive

3 hours ago

Lahore, Punjab, Pakistan Raaziq International PVT LTD Full time 300,000 - 500,000 per year

Company Description

Raaziq International Pvt. Ltd. is a leading logistics company with a network spanning 11 branches across Pakistan, the UAE, and the UK. Trusted by over 25 multinational companies and 5,000 organizations globally, Raaziq ensures its partners are at the right place at the right time. The company has achieved top rankings, including the number one spot in customs clearance by Pakistan Customs Computerized System (PACCS) and recognition as a top-five airfreight forwarder by IATA. Raaziq has also been honored with the Best Export Performance Award (2008–2011) by the Chamber of Commerce and Industry, Pakistan.

Role Description

This is a full-time, on-site role based in Lahore for a Customer Services Executive (Warehousing). The role involves managing customer relationships, handling queries, resolving issues, and ensuring a high level of customer satisfaction. The Customer Services Executive will work closely with internal teams and clients to streamline warehousing operations and maintain service standards.

Qualifications

  • Strong skills in Customer Support, Customer Service, and ensuring Customer Satisfaction
  • Experience in Interpersonal Skills and Customer Service Management
  • Ability to communicate effectively and build professional relationships
  • Problem-solving skills and the ability to work collaboratively with cross-functional teams
  • Proficiency in warehouse operations and logistics is a plus
  • Bachelor's degree in Business Administration, Supply Chain, or a related field

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