Customer Service Executive(CSE)

2 weeks ago

Lahore, Punjab, Pakistan Prime Kingdom Pvt Ltd. Full time

Company Description

Prime Kingdom Pvt Ltd. specializes in seamless telecommunication, BPO, and call center solutions. Our mission is to connect businesses and enhance customer experiences. We are committed to providing top-tier services to ensure the success and satisfaction of our clients. Join us to be a part of a dynamic team dedicated to excellence in customer service.

Role Description

This is a full-time, on-site role for a Customer Service Executive (CSE) located in Lahore. The Customer Service Executive will handle customer inquiries, provide support, manage customer service operations, and ensure customer satisfaction. Day-to-day tasks include answering calls, addressing customer concerns, resolving issues, and maintaining customer service standards.

Qualifications

  • Interpersonal Skills and Customer Satisfaction skills
  • Customer Support and Customer Service skills
  • Experience in Customer Service Management
  • Excellent communication and problem-solving skills
  • Ability to work efficiently in a fast-paced environment
  • Proficiency in using customer service software and tools
  • Previous experience in telecommunication or BPO industry is a plus
  • Bachelor's degree in a related field is preferred

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