Customer Service Executive(CSE)
5 days ago
Company Description
Prime Kingdom Pvt Ltd. offers seamless telecommunication, BPO, and call center solutions aimed at connecting businesses and enhancing customer experiences. We provide services that streamline operations and improve customer relations. Our focus is on delivering high-quality support to help businesses thrive and maintain excellent customer satisfaction.
Role Description
This is a full-time on-site role for a Customer Service Executive (CSE) based in Lahore. The Customer Service Executive will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, managing customer service processes, and addressing any customer issues or concerns. The role involves maintaining a high level of service quality and working closely with customers to resolve any problems promptly and efficiently.
Qualifications
- Strong Interpersonal Skills, Customer Support, and Customer Service skills
- Expertise in Customer Satisfaction and Customer Service Management
- Excellent communication and problem-solving abilities
- Ability to work independently and as part of a team
- Relevant experience in a customer service role is a plus
- Bachelor's degree in Business, Communications, or a related field
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