International Night-Shift Call Center Representative — Karachi

2 days ago

Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time 1,440,000 - 1,872,000 per year

Location:
Karachi, Pakistan (On-Site)

Employment Type:
Full-time

Schedule:
Monday – Saturday — Choose one fixed shift:

  • Option A: 05:00 PM – 01:00 AM PKT
  • Option B: 06:00 PM – 02:00 AM PKT
  • Option C: 07:00 PM – 03:00 AM PKT
  • Option D: 08:00 PM – 04:00 AM PKT
  • Option E: 10:00 PM – 06:00 AM PKT

Salary & Total Compensation:

  • Base: PKR 40,000 – PKR 45,000 / month
  • Performance Incentives: PKR 20,000 – PKR 30,000+ / month (based on targets)
  • Punctuality Allowance: PKR 3,000 / month
  • Estimated Total Compensation:
    PKR 63,000 – PKR 78,000 / month

Job Summary

ABS International is hiring experienced call center professionals for international night-shift calling operations at our Karachi office. This is a phone-centric role (inbound and outbound calling only) focused on delivering excellent service to global customers. We provide full training, clear KPIs, and a fast track for high performers to supervisory roles.

Key Responsibilities (calling-focused)

  • Handle inbound and outbound international customer calls professionally and efficiently.
  • Meet daily/weekly call and quality targets; follow call scripts and escalation procedures.
  • Resolve customer issues during the call and schedule timely follow-ups when needed.
  • Log accurate call notes and outcomes in the CRM (Salesforce or Zendesk).
  • Escalate unresolved cases to team leads and coordinate handoffs.
  • Participate in team huddles, quality reviews, and skills training sessions.

Requirements

  • 1+ year of international customer support / BPO / call center experience.
  • Fluent English (verbal C1 or equivalent) — clear speech and comprehension for international calls.
  • Comfortable working night shifts (pick one fixed schedule from options A–E).
  • Strong problem-solving, active listening, and multitasking skills.
  • CRM experience (Salesforce, Zendesk or similar); basic MS Office skills.
  • Professional headset and reliable on-site attendance.

Compensation & Benefits (updated)

  • Base salary + performance incentives (details above).
  • Daily performance-based rewards and recognition programs.
  • On-demand salary advance access.

Why Join ABS International?

  • Competitive total compensation with clear milestone incentives.
  • Real career growth: fast-track promotion for top performers.
  • Structured training and certification to boost your resume.
  • Work with international clients and develop global customer skills.
  • Limited immediate openings — qualified candidates will be fast-tracked to interview.

  • Shift Incharge Call Center Representative

    1 week ago

    Karachi, Sindh, Pakistan Megatech Trackers (pvt)ltd. Full time 40,000 - 450,000 per year

    Here's a Call Center Representative for the position of **Shift In-Charge – Call Center Representatives** that you can use on job boards or social media platforms:We're Hiring: Shift In-Charge – Call Center (Customer Support)**Location: Shahrah-e-FaisalShift:Day/Night/RotationalJob Type: Full-TimeAre you a natural leader with call center experience?...

  • Call Center Representative

    1 week ago

    Karachi, Sindh, Pakistan STGlobal Full time

    STG is now looking for Call Center Representatives - International for multiple inbound/outbound corporate projects.Salary and Incentives:Fixed salary (Strictly No sales, No targets)Every 3 months, growth & increment in packageIncentives up to 70kShifts:Regional based shifts6pm to 12am evening8pm to 3am night shift7pm to 4am full shift (urgent hiring)10pm to...

  • Call Center Representative

    3 weeks ago

    Karachi, Sindh, Pakistan Ipro Telesolution Full time

    OverviewCall Center Representative (Night Shift) - An experienced or fresh Outbound Call Center agent is required to join the Ipro Telesolution's team. This role includes calling potential clients and arranging appointments to visit the local office. It's an appointment setting campaign - we do cold calls in selected states of USA.ResponsibilitiesCalling...

  • Call Center Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Experts Communication Full time 350,000 - 500,000 per year

    Experts Communication is looking for a Call Center Representative to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35, ,000 PKR (based on skills and experience)Location: North Nazimabad, Block A,...

  • Call Center Sales Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Prime Core Technologies Full time

    Call Center Sales Representative - Entry LevelUrgently hiring candidates for Call Center Agent. Experience and fresh candidates can apply.Requirements:MUST BE ABLE TO SPEAK ENGLISH.Only Night Shift:Monday to FridayWork Timings: 07:00 PM to 04:00 AMSalary: 40,000 to 75,000 + CommissionsLIMITED SEATS APPLY FASTJob SpecificationExperience working in a call...

  • Night Shift Appointment Setting Representative

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeSetting Full time 204,000 - 240,000

    Appointment Setting RepresentativeCandidates with fluent English will be required to call in the US/Canada using our Predictive/Automatic Dialing system and fill online forms by asking simple questions and/or live transfer to advisers in the US.This is a night shift from 10 PM to 7 AM, Monday through Saturday. The role requires excellent communication skills...

  • Call Center Representative

    2 weeks ago

    Karachi, Sindh, Pakistan H&S Real Estate Pakistan Full time 80,000 per year

    Company DescriptionH&S Real Estate, the top real estate company in the UAE, has made its mark in Pakistan. Known for winning multiple awards from the Dubai Government and major developers in UAE, H&S Real Estate launched its first project, Emaar Panorama, in Karachi with great success. The company is dedicated to bringing the best projects to valued clients...

  • Call Center Representatives

    1 week ago

    Karachi, Sindh, Pakistan Brothers & Company Full time

    Are you an outgoing and confident individual with a passion for sales and customer service? Do you enjoy working in a fast-paced environment and want to join a dynamic team? If so, we have an exciting opportunity for youWe are currently seeking male and female outbound call center agents for our evening and night shifts. Whether you're an experienced...

  • Call Center Representatives

    2 weeks ago

    Karachi, Sindh, Pakistan Voice Bridge communications Full time

    Call Center Representatives - Multiple Time ZonesJob Title: Call Center Representatives - Multiple Time ZonesCompany: PoltechhouseLocation: OnSite/Hybrid and FlexibleJob Type: Full-TimeSalary: CompetitivePoltechhouse, a leading provider of IT and customer support services, is seeking enthusiastic and dedicated Call Center Representatives to join our dynamic...

  • Hiring: Call Center Agents- Evening Shift

    2 weeks ago

    Karachi, Sindh, Pakistan 1AZ0 Marketing (Pvt) Ltd. Full time 420,000 - 480,000 per year

    1AZ0 Marketing Pvt Ltd.Call Center RepresentativesWe offer Good Basic Salary with Excellent Commission structure.We are well established organization and provide very professional and career oriented environment. We have friendly and motivation work environment.Females Candidates are encouraged to apply.Fresh & Experienced both can apply.We are offering...