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Floor Manager
2 weeks ago
We're Hiring a Floor Manager at Mach Infinity Racing
About Us:
Mach Infinity Racing is more than just a sim racing club—it's a premier community hub. We blend the high-octane world of virtual racing with the comfortable, welcoming atmosphere of a high-end coffee shop and cafe. Our mission is to provide an unparalleled experience for both racing enthusiasts and casual visitors.
Position: Floor Manager
We are seeking a dynamic and highly presentable
Floor Manager
to be the face of our establishment. This individual will be responsible for ensuring the smooth operation of our floor, providing exceptional hospitality, and maintaining a top-tier customer experience.
Key Responsibilities:
- Customer Hospitality:
Greet and engage with all guests, creating a warm and welcoming environment. - Team Leadership:
Supervise and support the floor staff, ensuring they are well-trained and perform at a high standard. - Operational Management:
Oversee day-to-day activities, including managing cafe service, monitoring sim racing stations, and maintaining a clean and organized space. - Problem-Solving:
Proactively address any customer concerns or operational issues with professionalism and a positive attitude. - Brand Ambassador:
Represent Mach Infinity Racing with a professional and friendly demeanor, promoting our unique blend of racing and hospitality.
What We're Looking For:
- Excellent Communication:
A confident and clear communicator who can interact effectively with both staff and a diverse clientele. - Exceptional Presentation:
A sharp, well-groomed individual who embodies the premium quality of our brand. - Hospitality Experience:
Proven experience in a customer-facing role, preferably in the cafe, restaurant, or hospitality industry. - Leadership Skills:
A natural leader who can motivate a team and manage operations efficiently. - Flexibility:
The ability to work weekends and evenings as needed.
Bonus Points If You Have:
- An interest in sim racing or motorsports.
- Experience in a specialty coffee environment.