Assistant to COCO Officer

2 weeks ago

Lahore, Punjab, Pakistan Gas & Oil Pakistan Ltd Full time 400,000 - 800,000 per year

Role Summary

The Fuel Station Incharge Assistant supports the Station Manager in ensuring smooth and efficient operations of the fuel station. The role bridges the gap between the Station Manager and Fourcoat Managers, focusing on operational compliance, customer service, staff supervision, safety, and technical handling of fuel and lubricants.

Key Responsibilities

  • Supervise and guide Fourcoat Managers to ensure adherence to company policies, SOPs, and daily operational targets.
  • Monitor fuel dispensing operations, lubricants sales, and non-fuel retail (NFR) activities.
  • Ensure accurate record-keeping of fuel sales, stock levels, and daily reconciliations.
  • Assist in overseeing fuel decanting operations (receiving, handling, and storing fuel) to ensure safe and compliant procedures.
  • Monitor underground storage tanks (USTs), fuel pumps, and dispensing units for proper functioning.
  • Coordinate with maintenance teams for calibration, preventive maintenance, and immediate rectification of technical issues.
  • Ensure implementation of HSSE (Health, Safety, Security, and Environment) standards at the site, including handling of hazardous materials.
  • Verify sealing, documentation, and safety checks during decanting and unloading of fuel tankers.
  • Provide guidance and support to site staff to maintain discipline, grooming, and customer service standards.
  • Resolve customer complaints effectively and escalate major issues to the Station Manager.

Requirements:

  • Bachelor's degree (preferably in Business Administration, Engineering, or equivalent).
  • 1-2 years in retail fuel operations, petroleum handling, or related field.
  • Understanding of fuel decanting, HSSE standards, tank calibration, and basic equipment troubleshooting.

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