Manager Cloud Operations

ARE YOU READY TO RISE WITH PTCL GROUP

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability
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PTCL Group Vision & Values:

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:

· Be Resilient

· Think Big,

· Win Every Battle

· Value Success.

IN THIS ROLE YOU WILL

Be responsible for working with relevant PTCL Technology Teams, Corporate Customers, Business Partners, and 3rd Party Vendors/OEMs

• To provide instant support & service on a 24/7 basis for the Public Cloud Services (IaaS, PaaS, BaaS, DRaaS, and SaaS). The services include administration, management, design, deploy & migration of cloud computing systems for IaaS, PaaS, and SaaS environments.
• This position is also responsible for the smooth day-to-day operations of PTCL Group's Public Cloud Infrastructure (including cloud computing, storage, backup, and network elements).
• This position will also play a vital role in leading and driving process improvement, internal and external audit compliances, and ISO compliances w.r.t industry-standard certifications

HOW CAN YOU EXPRESS YOUR TALENT

• Administration, management, and operations of nationwide PTCL`s Public Cloud Infrastructure on a 24/7 basis and ensure the availability of cloud infrastructure according to the agreed SLAs with internal and external customers.
• Timely completion of all assigned Cloud Operations-related project tasks and routine operational tasks as per the given targeted timelines.
• Ensure E2E facilitation and extend support to all internal and external audit teams, certification, and regulatory authorities.
• Extend full support to business solutions, digital services, and other commercial teams and assist them with the pre-sales support for end customers, assist them in preparing responses to RFPs, and other technical queries related to Cloud Infrastructure.
• Identify, prepare, and share the regular KPI Reports of Cloud Infrastructure(i.e., Capacity, Performance, Availability, Security Conformance, etc.). Also, share these regular reports with the respective LMs, IT management, and Business Teams, and timely highlight the issues/challenges for early resolution.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification & Experience:

• Minimum Bachelor`s Degree (Computer Science / Computer Engineering) from a reputable and recognized university.
• Certifications: VMWare Based Public & Private Cloud Stack (Mandatory), ISC CCSP – Certified Cloud Security Professional (Preferred), Red Hat OS / OpenStack / OpenShift (Preferred)
• Hands-on experience in Cloud Computing, especially VMware-based Public and Private Cloud deployments and operations.
• Excellent experience in Cloud Managed Services Models (IaaS, PaaS, SaaS), mission-critical infrastructure administration, and management
• Experience in Other Cloud Technologies (AWS and Google, etc.) will be preferred

Competencies:

• Cloud Computing and Operations
• VMWare vCloud and vRealize Solution
• Managed Services of Cloud Operations
• Server and Storage Infrastructure (Administration and Management)
• Backup and Archive Solution (Administration and Management)
• Microsoft Windows Server (Administration and Services)
• Red Hat Linux Servers (Administration and Services)
• Network Administration

PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.

#ExpressYourTalent #ReadyToRise #TayyarHo