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Customer Service Agent
2 weeks ago
We're Hiring – Customer Service Agents & Tele Sales Executives
Location: F7, Islamabad
Employment Type: Full-time
Minimum Education: Graduation (Bachelor's Degree Required)
Experience: Fresh candidates may apply, but preference will be given to those with experience in financial services (banking, insurance, fintech, etc.).
Key Responsibilities:
Customer Service Agents:
- Handle inbound/outbound customer inquiries via phone, email, or chat.
- Resolve complaints, provide product/service information, and ensure customer satisfaction.
- Maintain accurate records of interactions in the CRM system.
Tele Sales Executives:
- Proactively reach out to potential clients to promote products/services.
- Achieve sales targets through persuasive communication and relationship-building.
- Follow up on leads and convert them into sales.
Requirements:
- Excellent communication skills (Urdu & English).
- Graduation is mandatory; additional certifications are a plus.
- Prior experience in customer service, telesales, or financial services preferred.
- Strong negotiation and problem-solving skills.
- Ability to work in a target-driven environment.
Why Join Us?
Competitive salary + performance-based incentives.
Professional growth opportunities in a dynamic team.
