Pakistan Customer Service

7 hours ago


Pakistan Nera Group Full time 85,000 - 120,000 per year

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, and calls in a timely and professional manner
  • Record and escalate complex issues to the appropriate departments
  • Maintain accurate records of customer interactions using internal tools
  • Monitor chats and respond according to quality, tone, and process standards
  • Contribute to team goals and ensure high customer satisfaction scores (CSAT)
  • Follow company guidelines to handle sensitive information securely

Requirements:

  • Pakistani nationality only
  • 1-3 years of experience in Customer Service, Technical Support, or Call Center roles
  • Must have own laptop/PC and stable internet (for remote roles)
  • Strong communication skills in English
  • Willingness to work on rotating shifts, weekends, or holidays if needed
  • Can accept fresh graduates

Job Type: Full-time

Pay: Rs85, Rs120,000.00 per month

Language:

  • English (Preferred)

Work Location: Remote



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