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Logistics & Follow-up Executive
2 weeks ago
Location: Faisalabad (Canal Road)
Company: Dermaclust
Position: Logistics & Follow-up Executive
About the Role:
Dermaclust is seeking a responsible and organized Logistics & Follow-up Executive to ensure smooth coordination between courier services and customers for timely and accurate parcel deliveries.
Key Responsibilities:
- Coordinate with courier companies to ensure timely dispatch and delivery of parcels.
- Follow up with customers regarding their deliveries and resolve related queries.
- Maintain daily records of dispatched and delivered parcels.
- Address delivery issues such as delays, returns, or misrouted shipments.
- Work closely with the booking manager and call center representatives for seamless operations.
- Ensure customer satisfaction by providing regular delivery updates.
Requirements:
- Bachelor's degree (preferred) or Intermediate with relevant experience.
- Prior experience in logistics, courier handling, or customer service is a plus.
- Strong communication and problem-solving skills.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in MS Excel and basic reporting.
Salary Package: Competitive (based on experience)
Interested candidates can send their CV to
Job Type: Full-time
Pay: From Rs25,000.00 per month
Work Location: In person
