Female Front Desk Receptionist
2 days ago
Grand Millennium Hotel is a leading name in hospitality, known for its luxury, comfort, and exceptional guest service. We are looking for a smart, confident, and customer-oriented Female Front Desk Receptionist to join our professional team and be the welcoming face of our hotel.
Job Responsibilities:
- Greet guests warmly upon arrival and assist with check-in/check-out procedures.
- Handle phone calls, emails, and inquiries in a professional and friendly manner.
- Manage room reservations and maintain guest records accurately.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Handle guest complaints or issues efficiently and politely.
- Maintain a clean and organized front desk area.
- Promote hotel services, facilities, and special offers to guests.
Requirements:
- Excellent verbal and written communication skills in English and Urdu.
- Pleasant personality with strong interpersonal and customer service skills.
- Basic computer skills (MS Office, email handling, reservation software experience is a plus).
- Previous experience in a hotel or customer service role will be an advantage.
- Must be presentable, punctual, and professional at all times.
To Apply:
Contact our Hiring Manager: Mr. Mian Tahir
Job Type: Full-time
Work Location: In person
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