Admin Assistant
1 week ago
Noxlumyn is on the lookout for an
Admin Assistant
Location
: Remote
Timings:
- International Working Hours | Night Shift
 - Monday to Friday
 
About the Role:
We are seeking an
Admin Assistant
to manage communication, scheduling, and follow ups with patients. The ideal candidate will be fluent in English (American accent preferred), organized, and empathetic, with a strong ability to guide patients through their journey and encourage them to move forward with their care plans. This role requires someone calm, patient, and persuasive, while also being highly proficient with digital tools and administrative tasks.
Key Responsibilities:
- Communicate clearly and professionally with patients via calls and emails.
 - Follow up with patients to ensure they attend scheduled appointments and complete necessary steps.
 - Build rapport with patients while encouraging them to transition into paying clients.
 - Handle patient concerns and questions calmly and professionally.
 - Manage patient scheduling, appointment confirmations, and reminders.
 - Handle email correspondence and maintain timely communication with all stakeholders.
 - Keep track of daily meeting times and ensure punctuality.
 - Maintain accurate records using Microsoft Office and other digital tools.
 - Work closely with the team to ensure smooth workflows and communication.
 - Provide daily updates and reports on patient progress and administrative tasks.
 - Use organizational tools to track follow-ups and completed tasks.
 
Requirements:
- Fluent in English
 
, with a
  neutral or American accent preferred
.
- Prior experience of at least 2 years in administrative support, patient care, or similar roles is a plus.
- Calm, patient, and empathetic personality with excellent interpersonal skills.
- Ability to
  persuasively guide patients
into becoming paying clients while maintaining a professional and caring approach.
- Strong proficiency in
  Microsoft Office
(Word, Excel, Outlook).
- Tech-savvy and quick to adapt to new tools and software.
- Reliable, organized, and able to
  manage time effectively
, especially during daily meetings.
What is in it for you?
- Paid Time Off
 - Work From Anywhere We are fully remote
 - An environment that promotes growth and development
 - Virtual Coffee/Dinners
 - Team Events + Team Building Activities
 - Performance-Based Annual Appraisals
 
Note:
We aim to make our recruitment process efficient and positive. If you do not receive communication from us within 14 days of submitting your application, please understand that we have moved forward with another candidate.
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