Customer Support Representative

1 week ago

Lahore, Punjab, Pakistan Outsourcecare Full time 300,000 - 500,000 per year

We are looking for experienced and professional Call Center Agents / Dispatchers to manage reservations, customer communication, and driver coordination for a U.S. based company.

Only apply if you have prior experience handling international calls or working in a U.S. campaign with a MINIMAL ACCENT.

Responsibilities:

  • Handle inbound calls, emails, and messages from U.S. clients regarding reservations, quotes, and service updates.
  • Enter booking details accurately in the dispatch/reservation software.
  • Coordinate with drivers and affiliates for timely pickups and smooth service delivery.
  • Track ongoing trips, handle real-time issues, and communicate updates clearly.
  • Maintain customer satisfaction through professional, proactive communication.

Must-Have Qualifications:

Minimum 2 years' experience in a Call Center / Dispatcher role (preferably night shift, U.S.-based clients).

Excellent English communication skills, spoken and written.

American Accent.

Strong typing speed and familiarity with computer systems.

Ability to multitask efficiently under pressure and manage time-sensitive operations.

Detail-oriented, reliable, and punctual, no attendance issues tolerated.

Comfortable working evenings, nights, weekends, and U.S. holidays.

Must be willing to work on-site (no remote option).

What We Offer:

  • Competitive Salary + Performance Bonuses
  • Professional office environment DHA, phase 1, Lahore
  • Long-term growth opportunities within U.S. based accounts
  • Exposure to international standards of customer service and dispatch operations

Please Do NOT Apply If:

  • You have no prior call center or dispatcher experience.
  • You cannot speak fluent, confident English.
  • You are looking for remote or part-time work.
  • You are not available for night shifts.

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan TransData Full time 1,200,000 - 3,600,000 per year

    Company DescriptionTransData is a global leader in providing Digital Workforce solutions and AI-powered business services with a presence in the US, Europe, and Asia. For over 20 years, we have helped businesses achieve scalability, efficiency, and excellent customer experiences through business process outsourcing. We specialize in integrating AI,...

  • Customer Support Representative

    1 week ago

    Lahore, Punjab, Pakistan EdSavvy Solutions Full time 560,000 - 800,000 per year

    Job description:We're hiring Customer Support Representative/ Patient Support Executives.Job Specification:Excellent written and verbal English communication skillsExperience in customer support or international call centersLocation: Johar Town Lahore near UCP.Job Type: Full-timeTo apply, please mention the position in the subject line and send your CV...

  • Customer Support Representative

    1 week ago

    Lahore, Punjab, Pakistan Digital Dost Pvt Limited Full time 240,000 - 360,000 per year

    We're looking for a motivated and customer-focused Customer Support Representative to join our team. The ideal candidate will have strong communication skills, a problem-solving attitude, and a passion for helping customers. This is an excellent opportunity for someone looking to start their career in customer service and grow within a dynamic...

  • Senior Customer Support Representative

    1 week ago

    Lahore, Punjab, Pakistan Gravity Force Full time 250,000 - 500,000 per year

    Job Title: Senior Customer Support Representative – E-commerceLocation: Bahria Orchard, Lahore, PakistanJob Type: Full-TimeAbout UsWe are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and...

  • Customer Support Representative

    1 week ago

    Lahore, Punjab, Pakistan Inteliqo Full time 150,000 - 250,000 per year

    Job SummaryWe are seeking a friendly, proactive, and customer-focusedCustomer Support Representativeto join our team. The ideal candidate has excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently while delivering an exceptional service experience.Key ResponsibilitiesRespond to customer inquiries via...

  • Shopify Customer Support

    1 week ago

    Lahore, Punjab, Pakistan Live Support Limited Full time 900,000 - 1,200,000 per year

    Shopify Customer Support(E-commerce) — EST Shift — GulbergLocation:Gulberg (on-site)Shift Time Zone:ESTOpen Positions:10Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help...

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Meta Melon Official Full time 150,000 - 250,000 per year

    We Are Hiring —Customer Service Representative (CSR)Are you passionate about communication, problem-solving, and delivering excellent customer experiences? We are looking for a Customer Service Representative to join our dynamic team.Key Responsibilities:Handle customer inquiries via calls/messagesProvide accurate information and resolve issues...

  • Customer Support Representative job

    1 week ago

    Lahore, Punjab, Pakistan Hurak Technologies Full time 300,000 - 500,000 per year

    Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.Position...

  • Customer Support Representative

    1 week ago

    Lahore, Punjab, Pakistan Marham Full time 600,000 - 1,200,000 per year

    Marhamis looking for aCustomer Support Representativeto join our dynamic and mission-driven team. If you have a strong background in thepharmaceutical or healthcare industryand a passion for delivering exceptional customer service, we'd love to hear from youKey Responsibilities:Respond promptly and professionally to customer inquiries via live chat.Handle...

  • Customer Support Representative(CSR)

    1 week ago

    Lahore, Punjab, Pakistan Hurak Education Services Full time 720,000 - 1,140,000 per year

    *Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.Position...