Service Delivery Intern

6 days ago

Lahore, Punjab, Pakistan Sharp Brains Full time 600,000 - 1,200,000 per year

We are seeking a motivated and detail-oriented
Service Delivery Intern
to assist our Service Delivery team in ensuring efficient project execution, client satisfaction, and operational excellence. The intern will support day-to-day activities, documentation, coordination between internal teams, and contribute to improving delivery processes.

Key Responsibilities:

  • Assist the Service Delivery team in coordinating ongoing client projects and service activities.
  • Maintain and update project tracking sheets, documentation, and reports.
  • Support scheduling, communication, and follow-ups with internal and external stakeholders.
  • Help monitor service performance metrics and prepare periodic dashboards.
  • Participate in meetings to capture action items and follow through on progress.
  • Assist in process improvement initiatives and quality checks.
  • Provide administrative support for escalations, issue tracking, and resolution documentation.

Requirements:

  • Currently pursuing or recently completed a Bachelor's degree in
    Computer Science, Information Technology, Business Administration
    , or a related field.
  • Strong communication and coordination skills.
  • Good understanding of IT operations, service management, or project management concepts (ITIL knowledge is a plus).
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word).
  • Ability to work collaboratively in a team environment and manage multiple tasks efficiently.
  • Eagerness to learn and contribute to a fast-paced service delivery environment.

What You'll Gain:

  • Hands-on experience in IT Service Delivery and Operations Management.
  • Exposure to client relationship management and project coordination.
  • Opportunity to learn tools and frameworks used in enterprise service management.
  • Potential for full-time employment based on performance.

  • Delivery Leader

    2 weeks ago

    Lahore, Punjab, Pakistan Delivery Associates Full time 1,200,000 - 3,600,000 per year

    Delivery Leader- PakistanOverview:Work with governments and public sector partners to take forward the reforms in service delivery, education, health, climate change and revenue.Your role involves reforms implementation, building capacity ties for delivering priority initiatives, and contributing to data system strengtheningJob DescriptionDelivery Associates...

  • Service Delivery Manager

    14 hours ago

    Lahore, Punjab, Pakistan Kualitatem Inc. Full time 1,200,000 - 3,600,000 per year

    Job Title:Service Delivery Manager – Software Quality AssuranceLocation:Lahore, Onsite - DHA Phase VIType:Full-timeOverview:We are looking for a dynamicService Delivery Manager (SDM)with a strong background inSoftware Quality Assuranceto lead client engagements, oversee QA project delivery, and ensure service excellence. The ideal candidate will...

  • Service Delivery Coordinator

    1 week ago

    Lahore, Punjab, Pakistan HandyHunts Full time 1,200,000 - 2,400,000 per year

    TheIT Service Delivery Coordinatoris responsible for managing and supporting the delivery of IT services to clients or internal users. This role ensures that all service requests, incidents and changes are handled efficiently, meet agreed service levels and deliver a high standard of customer satisfaction. You will act as a key link between clients,...

  • Service Delivery Manager

    1 week ago

    Lahore, Punjab, Pakistan VaporVM Full time 1,800,000 - 2,500,000 per year

    Job Title: Service Delivery Manager – Shared ServicesLocation: LahoreJob Type: Full-TimeExperience: 10+ YearsJob Summary:We are looking for an experiencedService Delivery Manager – Shared Servicesto lead the end-to-end delivery of IT services across multiple clients within a shared services model. This leadership role involves managing a team of...

  • Service Delivery Manager

    2 days ago

    Lahore, Punjab, Pakistan Truerpo Full time 1,200,000 - 3,600,000 per year

    Job Summary:We are looking for an experienced Service Delivery Manager – Shared Services to lead the end-to-end delivery of IT services across multiple clients within a shared services model. This leadership role involves managing a team of technical professionals spanning Helpdesk, Network, Cloud, Systems, and IT Security disciplines. The ideal candidate...

  • Service Delivery Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Sharp Brains Full time 800,000 - 1,200,000 per year

    As a Service Delivery Manager (SDM), you will be the single point of contact and the trusted advisor for our most important clients. Your primary mission is to ensure the seamless delivery of our data center and telecom services, uphold stringent SLAs, drive continuous improvement, and foster deep, strategic relationships that promote client satisfaction and...

  • Service Delivery Manager

    6 days ago

    Lahore, Punjab, Pakistan QUICK START IT SOLUTION LLC Full time 900,000 - 1,200,000 per year

    Company DescriptionQuick Start IT Solution LLC is a trusted provider of end-to-end IT services and workforce solutions. We specialize in delivering highly skilled IT engineers and support staff for on-site and remote projects worldwide. Our expertise covers IT infrastructure management, network engineering, desktop support, and project-based staffing,...

  • Service Delivery Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Karsaaz Full time 900,000 - 1,200,000 per year

    About KarsaazKarsaaz is Pakistan's leading at-home services platform, connecting customers with trusted professionals for home maintenance, beauty, tailoring, and lifestyle services. We pride ourselves on delivering reliable, affordable, and quality services to thousands of households and businesses across major cities.We are looking for a skilledService...

  • Remote- Customer Service Delivery Specialist

    1 week ago

    Lahore, Punjab, Pakistan DigitalTolk Full time 1,500,000 - 3,000,000 per year

    About DigitalTolkDigitalTolk is an organization and company that works to make an impact. Our purpose is to give a voice to those who don't speak the local language; we arrange translators so that patients can get medical treatments in their new country and communicate with doctors. We arrange translators for crime victims so that they can get justice. Our...

  • Manager Service Delivery

    2 weeks ago

    Lahore, Punjab, Pakistan Abacus Full time 1,200,000 - 3,600,000 per year

    Abacus is looking for a dynamic and experienced professional to join our team as Manager Service Delivery & Digitalization in Lahore.This role is responsible for overseeing centralized HR operations, driving process automation, and ensuring compliance while enhancing the overall employee experience. The ideal candidate will be a strategic thinker with strong...