Service Delivery Executive

3 days ago

Lahore, Punjab, Pakistan Sharp Brains Full time 65,000 - 75,000 per year

Position:
IT- Service Delivery Executive

Location:
Johar Town Phase -1 in Lahore

Job Type:
Full Time , On-Site

Experience:
1 to 2 years of Technical IT Filed Service Delivery

Package:
65K to 75K

IT _ Recruitment_Service Delivery Executive

We are looking for a Service Delivery Executive to manage and oversee day-to-day service operations, ensuring smooth coordination between clients, engineers, and internalteams. The ideal candidate will have strong communication, coordination, and multitasking skills to ensure service quality and timely delivery.

Key Responsibilities:

Act as the primary point of contact between clients and the service delivery team.

Coordinate engineer dispatch for on-site tasks (SLA / NBD / project-based calls).

Ensure timely task completion, reporting, and documentation.

Track and monitor ongoing recruitment tickets through internal systems.

Monthly attendance for Full-Time-Employee on Contracts.

Maintain daily communication with IT engineers and clients to ensure smooth service flow.

Prepare daily, weekly, and monthly reports.

Escalate and resolve operational issues promptly.

Support the recruitment team in aligning available IT engineers as per service requirements.

Requirements:

  • Bachelor's degree in BS-CS, BS-IT, BBA or a related field.
  • 1–3 years of experience in service delivery, operations, or coordination (Must in IT).
  • Resource Coordination Between ( IT Engineers, Backup Technical Support and Full-Time-Employee as IT Engineers and IT contractors).
  • Proficient in MS Excel, Google Sheets.
  • Ability to multitask, prioritize, and work in a fast-paced environment and Excellent problem-solving and follow-up skills.

Interpersonal Skills

Strong written and verbal communication skills (English proficiency required).

Note: Candidates with IT Industry background is highly appreciated and prefered resumes.

  • Service Delivery Intern

    3 days ago

    Lahore, Punjab, Pakistan Sharp Brains Full time 600,000 - 1,200,000 per year

    We are seeking a motivated and detail-orientedService Delivery Internto assist our Service Delivery team in ensuring efficient project execution, client satisfaction, and operational excellence. The intern will support day-to-day activities, documentation, coordination between internal teams, and contribute to improving delivery processes.Key...

  • Delivery Director, IT Services, Erp

    1 week ago

    Lahore, Punjab, Pakistan Itc Worldwide Full time 1,200,000 - 3,600,000 per year

    ITC Business Applications Domain Delivery Practice is looking for an experienced and highly dynamic leader to take on a leadership role for TECHNICAL SERVICES & SUPPORT.The Delivery Director role is a critical leadership position responsible for managing and delivering the portfolio of large CRM and ERP implementations, accountable for the delivery quality...

  • Service Delivery Manager

    3 days ago

    Lahore, Punjab, Pakistan QUICK START IT SOLUTION LLC Full time 900,000 - 1,200,000 per year

    Company DescriptionQuick Start IT Solution LLC is a trusted provider of end-to-end IT services and workforce solutions. We specialize in delivering highly skilled IT engineers and support staff for on-site and remote projects worldwide. Our expertise covers IT infrastructure management, network engineering, desktop support, and project-based staffing,...

  • Service Delivery Coordinator

    3 days ago

    Lahore, Punjab, Pakistan Sharp Brains Full time 300,000 - 500,000 per year

    Position:IT- Service Delivery CoordinatorLocation:Johar Town Phase -1 in LahoreJob Type:Full Time, On-SiteEducation: New Grad- BS-IT, BS-CS, BBARole SummaryThis role is about IT Technical Service Delivery Intern to support our operations and service delivery team. The selected candidate will assist in daily coordination, client communication, IT engineer...

  • Service Delivery Manager

    7 days ago

    Lahore, Punjab, Pakistan VaporVM Full time 1,800,000 - 2,500,000 per year

    Job Title: Service Delivery Manager – Shared ServicesLocation: LahoreJob Type: Full-TimeExperience: 10+ YearsJob Summary:We are looking for an experiencedService Delivery Manager – Shared Servicesto lead the end-to-end delivery of IT services across multiple clients within a shared services model. This leadership role involves managing a team of...

  • Service Delivery Coordinator

    5 days ago

    Lahore, Punjab, Pakistan HandyHunts Full time 1,200,000 - 2,400,000 per year

    TheIT Service Delivery Coordinatoris responsible for managing and supporting the delivery of IT services to clients or internal users. This role ensures that all service requests, incidents and changes are handled efficiently, meet agreed service levels and deliver a high standard of customer satisfaction. You will act as a key link between clients,...

  • Senior Executive, Telesales

    1 week ago

    Lahore, Punjab, Pakistan Delivery Hero Full time

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Manager Service Delivery

    1 week ago

    Lahore, Punjab, Pakistan Abacus Full time 1,200,000 - 3,600,000 per year

    Abacus is looking for a dynamic and experienced professional to join our team as Manager Service Delivery & Digitalization in Lahore.This role is responsible for overseeing centralized HR operations, driving process automation, and ensuring compliance while enhancing the overall employee experience. The ideal candidate will be a strategic thinker with strong...

  • Lead, Business Development

    5 days ago

    Lahore, Punjab, Pakistan Delivery Hero Full time 900,000 - 1,200,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Virtual Account Management

    5 days ago

    Lahore, Punjab, Pakistan Delivery Hero Full time 30,000 - 60,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...