Freight Brokerage Specialist
1 day ago
Company Description
Webex Enterprises is a globally recognized IT software solutions provider and a cost-effective English language-based Business Process Outsourcing (BPO) company. We specialize in managing customer care services and back-office processes for global leaders in logistics, trucking, and dispatch, as well as other development areas. Offering 360-degree BPO solutions, we strive to meet client demands with exceptional human resources, dedicated business units, and a strong management focus. With a global operational reach, we offer onshore, offshore, and nearshore support, providing cost-efficient and effective service models. Our expertise lies in supporting entrepreneurs and businesses by managing backend operations and delivering high-quality customer support and after-sales services.
Role Description
This is a full-time, on-site role located in Lahore for a Freight Brokerage Specialist. The individual will be responsible for providing support in managing freight brokerage operations, negotiating rates, coordinating with carriers and shippers, and ensuring timely delivery of shipments. Daily responsibilities include managing client accounts, tracking shipments, resolving delivery issues, and maintaining strong communication with logistics partners. The role also involves monitoring industry trends to optimize business opportunities and improving workflow efficiency for superior client satisfaction.
Qualifications
- Strong knowledge of Freight Brokerage, Logistics Operations, and the Trucking industry
- Experience in Negotiation, Client Account Management, and Rate Management
- Proficiency in Communication, Time Management, and Organizational skills
- Sound understanding of Market Trends and Supply Chain Processes
- Ability to work under pressure, multitask effectively, and problem-solve in dynamic environments
- Bachelor's degree in Business, Supply Chain, Logistics, or a related field is preferred
- Previous experience in a related role is highly advantageous
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