Customer Service Representative
3 days ago
We are looking for a Customer Service Representative to join our client's and support their international clients.
Experience: 1 to 3 years
Shift: 6:00 PM – 4:00 AM (Night Shift)
Working Type: Onsite
Transport: Pick & Drop Provided
What You'll Do:
- Handle customer inquiries via phone, email, or chat in a professional and timely manner.
- Provide accurate information and effective solutions to customer issues.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Record and update customer interactions in the system.
- Collaborate with internal teams to ensure customer satisfaction.
What We're Looking For:
- Excellent English communication skills — both verbal and written.
- Customer-focused mindset with a problem-solving attitude.
- Previous experience in international customer support will be an advantage.
- Ability to multitask, stay organized, and remain calm under pressure.
Interested candidates may apply.
Job Type: Full-time
Application Question(s):
- Do you speak English fluently?
- Are you comfortable working onsite in night shift?
Experience:
- customer service: 1 year (Preferred)
Work Location: In person
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