Customer Service Representative
1 week ago
Location: Korangi Industrial Area Karachi
Job Summary:
We are looking for a dedicated and customer-focused Customer Service Representative to join Hobnob. The ideal candidate will be responsible for handling customer interactions, resolving queries, managing complaints, and ensuring excellent customer experience across all channels.
Key Responsibilities:
- Handle inbound and outbound customer calls/messages in a professional manner.
- Respond promptly to customer inquiries regarding orders, products, and services.
- Resolve complaints efficiently and escalate issues where necessary.
- Maintain accurate records of customer interactions and transactions.
- Coordinate with internal departments (Sales, Delivery, Operations) to ensure customer satisfaction.
- Provide product knowledge and assist customers in making informed decisions.
- Ensure compliance with company policies and standards in all customer dealings.
Requirements:
- Minimum Intermediate or above with relevant experience.
- Proven work experience in customer service or a similar role.
- Strong communication and interpersonal skills.
- Problem-solving attitude with attention to detail.
- Proficiency in MS Office and basic computer applications.
- Ability to work in shifts, including weekends and evenings if required.
Job Type: Full-time
Pay: Rs30, Rs35,000.00 per month
Application Question(s):
- Current Salary
- Residential Address
- Expected Salary
Work Location: In person
-
Customer Service Representative
1 day ago
Karachi, Sindh, Pakistan BnW Collections Full timeCompany DescriptionBnW Collections, established in 2010 and based in Karachi, Pakistan, specializes in continuous and flash studio lighting, backdrops, product photography equipment, and a variety of photographic accessories. The company stands out with its emphasis on personalized customer service, offering expert advice and tailored recommendations from...
-
Customer Service Representatives
1 week ago
Karachi, Sindh, Pakistan Arthur Lawrence Pakistan Full timeArthur Lawrence is looking for Customer Service Representativesto join our dynamic team supportingU.S.-based clients.If you're a motivated individual with excellent communication skills and a passion for customer experience, we'd love to hear from youKey ResponsibilitiesHandle inbound and outbound calls for U.S. or Canadian voice campaignsDeliver exceptional...
-
Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan Techno Freight Pakistan (Pvt) Ltd. Full timeCompany DescriptionTechno Freight Pakistan (Pvt) Ltd. benefits from extensive business relationships with shipping and airlines to provide clients with competitive rates and exceptional services. The company specializes in facilitating international shipments for both imports and exports. With a focus on customer satisfaction, Techno Freight Pakistan ensures...
-
Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan Straight Technologies Full timeWe are seeking an energetic and articulate Customer Service Representative (CSR) to join our team, working for a leading UK-based furniture company. If you possess excellent fluency in English and a passion for resolving customer issues, this is the role for you.Key Responsibilities:Answer incoming calls from UK customers and address their inquiries...
-
Customer Service Representative
3 days ago
Karachi, Sindh, Pakistan At-Desk PVT LTD Full timeWe are seeking a Customer Service Representative to handle inbound and outbound customer interactions, provide accurate information, and ensure a positive customer experience.Key ResponsibilitiesHandle customer calls professionally and efficientlyRespond to inquiries and resolve issues in a timely mannerAccurately update customer recordsFollow company...
-
Customer Service Representative
2 weeks ago
Karachi South District, Sindh, Pakistan Factor LED Full timeCustomer Service Representative (CSR) - LED Lights ClaimsCompany: Factor LEDLocation: Saddar, KarachiJob Type: Full-timeShift: 11:00 AM – 8:00 PM (Monday to Saturday)Salary Range: PKR 45,000 – PKR 50,000 per monthJob Description:We are seeking a dedicated Customer Service Representative (CSR) to handle specialized claims for LED lights at our...
-
Amazon Customer Service Representative
3 days ago
Karachi, Sindh, Pakistan Vlead Full timeJob Description:We are looking for an experienced Amazon Customer Service Representative to join our dynamic team at Vlead, a thriving e-commerce company specializing in the sale of exquisite products. As an Amazon Customer Service Representative, you will play a crucial role in ensuring the satisfaction and loyalty of our customers on the Amazon...
-
Customer Services Representative
2 weeks ago
Karachi, Sindh, Pakistan Creative HR Solutions (Pvt.) Ltd. Full timeJob Summary: The Customer Service Representative will be the primary point of contact for customers and network agents (International), ensuring their needs are met efficiently and professionally. This role is crucial in maintaining customer satisfaction by providing timely responses and solutions to inquiries related to freight forwarding services.Key...
-
Customer Service Representative
1 week ago
Karachi, Sindh, Pakistan Hiring Talent Full timeWe are looking for a Customer Service Representative to join our client's and support their international clients.Experience: 1 to 3 yearsShift: 6:00 PM – 4:00 AM (Night Shift)Working Type: OnsiteTransport: Pick & Drop ProvidedWhat You'll Do:Handle customer inquiries via phone, email, or chat in a professional and timely manner.Provide accurate information...
-
Customer Service Representative
3 days ago
Karachi, Sindh, Pakistan Karvel Consulting Full timeLocation: Dr. Nakhoda's Skin Institute, Clifton / DHA, KarachiJob Type: Full-time, On-siteWorking Days: Monday to SaturdayTimings: 10:00 AM – 7:00 PMAbout the RoleWe are looking for a proactive, confident, and articulate Customer Service Representative to join our team. This is a full-time, on-site role ideal for candidates who live in or...