Medical Receptionist, Islamabad

2 days ago

Islamabad, Islamabad, Pakistan Aga Khan University Full time 400,000 - 600,000 per year
Introduction

Aga Khan University, chartered in 1983 as Pakistan's first private international university, is committed to the provision of education, research, and health care of international standard relevant to Pakistan and the region. The affiliated Aga Khan University Hospital (AKUH) has well-equipped investigative services and provides state-of-the-art clinical facilities. AKUH is the first hospital in Pakistan to be awarded the prestigious Joint Commission International Accreditation (JCIA) for practicing the highest internationally recognized healthcare standards.

The Department of Pathology and Laboratory Medicine at The Aga Khan University is a dynamic academic centre which serves the diagnostic needs of the country through its clinical laboratory services that spreads across Pakistan. AKUH's Clinical Laboratory is College of American Pathologists (CAP) accredited and caters to the need of the entire country through its tertiary lab at the main campus and 300+ specimen collection units and 13 stat labs across Pakistan.

The Department of Pathology and Laboratory Medicine consists of five major sections namely Chemical Pathology, Haematology & Transfusion Medicine, Histopathology, Microbiology, and Molecular Pathology. Each section is academically driven and is highly engaged in research and undergraduate, postgraduate teaching and training.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities

You will be responsible to:

  • check and process the laboratory tests prescribed by the doctors
  • brief the patients about laboratory test and procedures so that the specimens are collected as per the lab test requirements
  • hand over laboratory test reports to the concerned individuals after checking necessary details
  • handle cash and credit transactions; and maintain records of the excess/shortage of cash according to the laboratory policy on a daily basis
  • check and confirm test requirements with the patients and provide necessary verbal / written instructions so that the specimens are collected as per requirements
  • handle telephonic and in-person inquiries regarding laboratory tests and schedule patient's appointments for special tests
  • dual function as a Phlebotomist at collection points, as and when required.
Requirements

You should have:

  • a Bachelor's degree
  • at least two years of relevant work experience, including one year of experience as a Phlebotomist
  • good interpersonal skills, particularly communication skills
  • good command over the use of computers and basic applications
  • adequate knowledge of laboratory tests and procedures
  • flexibility to perform shift duties.

The position will be based in Islamabad

Comprehensive employment reference checks will be conducted.

To Apply

You should send your detailed CV by sending email on and mention 'Medical Receptionist Islamabad' in the subject line.

Applications should be submitted latest by October 24, 2025

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