Customer Support Executive

2 weeks ago


Islamabad, Islamabad, Pakistan Callify Full time 150,000 - 250,000 per year

We are looking for enthusiastic and motivated individuals to join our team as Customer Support Executives. The role involves managing customer queries, handling communication, coordinating surveys, and ensuring smooth liaison between teams. The ideal candidate should be fluent in English, possess strong interpersonal skills, and be proficient in Excel.

Key Responsibilities


• Act as a Communication Manager, ensuring professional and clear communication with clients and internal teams.


• Handle customer interactions, respond to queries, and provide effective solutions.


• Manage and process survey bookings efficiently.


• Serve as a liaison between teams to ensure seamless coordination and workflow.


• Maintain accurate records and reports using Microsoft Excel.


• Support management in daily operations and other administrative tasks as required.

Qualifications & Skills


• Fluency in English (both written and spoken) is mandatory.


• Strong communication and interpersonal skills.


• Proficiency in Microsoft Excel and basic computer applications.


• Ability to multitask and work effectively under pressure.


• Problem-solving mindset with attention to detail.



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