Telemarketing Resource

Job Title: Telemarketing Resource (UK Shift)

Department: Marketing

Job Description:

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer's requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company's clientele.

Key Responsibilities:

• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about product's features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer's requirements.
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
• Record the customer's personal information accurately in a computer system.
• Deal with complaints or doubts to safeguard the company's reputation.
• Go the "extra mile" to meet sales quota and facilitate future sales.
• Keep records of calls and sales and record useful information.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or related field.

Additional Requirements:

• 2-4 years of proven experience as CSR, telemarketer or similar sales/customer service.
• Proven track record of successfully meeting sales quotas preferably over the phone.
• Working knowledge of relevant computer programs and telephone systems.
• Excellent communication and presentation skills.
• Proficient in English (UK Accent).
• Skilled in negotiation and dealing with complaints.
• Persistent and results-oriented.
• Patient and able to handle customer rejection.
• Excellent communication and interpersonal skills.
• Availability to work according to UK working hours.

Industry:

Information Technology

Functional Area:

Telemarketing

Total Positions:

1 Post

Job Shift:

UK Shift (12 pm – 9 pm PST)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2-4 Years

Salary Range:

Pkr

Apply Before:

20 August 2023

Posting Date:

07 August 2023

Immediately Hiring only apply if you can join immediately

Job Type: Full-time

Pay: Rs45, Rs60,000.00 per month

Ability to commute/relocate:

• Lahore: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Telemarketing: 2 years (Preferred)
• International Telemarketing: 2 years (Preferred)

Language:

• English (Required)

Work Location: In person